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Diehl Kia of Massillon - Service Center

Massillon, OH

4.3
78 Reviews

79 Reviews of Diehl Kia of Massillon - Service Center

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March 30, 2024

Anytime I go I get great service! Molly is great and Crystal who sold me my car! Thank you More

by OLLIEJAMES41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Everyone is very professional and treated me with respect and kept me informed of what was going on with my service work ! More

by CAWAIKEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Moorhead
March 29, 2024

My experience with Diehl Kia of Massillon has mainly been with the service department. The personnel are pleasant and responsive, attentive to the specifics of what my vehicles need, professionally focused, More

by Timrudell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names
March 29, 2024

Quick and easy and very polite, explained service and answered questions. Thanks Diehl Kia of Massillon More

by dlramsey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

My car was taken right away, my wait time was minimal, and everyone was very courteous More

by nanspi40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Great customer service! Fast cuswevice and great communication throughout the entire process. Thanks Diel Kia of Massillon! More

by meagansalyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Lexi and team are amazing, top tier service everytime! I’d refer anyone to them 100% More

by SLD62727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi
March 27, 2024

Everyone was very polite and helpful. Not a long wait time was in and out in less than an hour. More

by sainlora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
March 27, 2024

Too expensive for an oil change, not worth coming in anymore I’ll go elsewhere More

by cjezips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
March 26, 2024

Ryan always gets me together 10* loving my New Hyundai Palisade Thanks Diehl of Massillon Ohio More

by mello_daph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra and Ryan
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