Diehl Kia of Massillon - Service Center

They were very helpful and kind during my buying experience! They also reached out after I bought my car to make sure everything was going okay experience! They also reached out after I bought my car to make sure everything was going okay More

Friendly kept me informed . Car was returned with in promised time. And a free car wash. Car was returned with in promised time. And a free car wash. More

Very efficient, finished quickly and kept me updated. Very professional and cordial staff...great experience! Very professional and cordial staff...great experience! More

Great service, everyone was nice and helpful. They even picked me up and dropped me off for my oil change. They even picked me up and dropped me off for my oil change. More

I received great service . your staff inside and in the the garage very helpful. They finished faster than I expected!! your staff inside and in the the garage very helpful. They finished faster than I expected!! More

Customer service is the best . A associates are great Lexie at the front desk is great.A great dealership Thank You A associates are great Lexie at the front desk is great.A great dealership Thank You More

Their is a charge to see what is covered on my car warranty, to see why my maintenance light came on. warranty, to see why my maintenance light came on. More

Molly was very professional and personable. She explained the work that needed done to my car and answered all of my questions. The repair was completed sooner than expected and she made sure She explained the work that needed done to my car and answered all of my questions. The repair was completed sooner than expected and she made sure my wife and I were provided a shuttle to our home. More

Very fast service. Everyone was helpful and knowledgeable. I will always take my vehicle there. Everyone was helpful and knowledgeable. I will always take my vehicle there. More

i had a very bad experience with the service dept in September. had David from Diehl not called me to apologize, i never would have stepped inside Diehl again. as to my oil change, wait time for an app September. had David from Diehl not called me to apologize, i never would have stepped inside Diehl again. as to my oil change, wait time for an appointment was greatly improved. also, Lexie in the service department was very helpful & answered all my questions. one other point, wife was in for oil change recently on her Hyundia. she spent two hours there & they tried to push service on her that she knew she didn't need. she told me, she Doesn't want to go back . More