Back

Diehl Kia of Massillon - Service Center

Massillon, OH

4.3
77 Reviews

77 Reviews of Diehl Kia of Massillon - Service Center

Sort by
March 19, 2024

Lexie was very friendly and helpful and explained everything to us clearly. Our service was quick and efficient. More

by stephanie.lamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Reiman
March 16, 2024

The dealership was very clean. The waiting room had chargers available for all phone types. The TV was available. The service was very quick. More

by SOPHEAH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Shout out to service department who are the best! ! Love how fast they schedual & the time they take to explain service as well as next service. I feel I am in good hands with this service center! You More

by leni1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

They were fast and efficient. They did a good job. I'll be back for more car maintenance. More

by K.CRANK793107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

Great experience like always. Everyone is very courteous especially the crew in the service area More

by enricoquarcini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

They were very helpful and kind during my buying experience! They also reached out after I bought my car to make sure everything was going okay More

by kristinadams1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Friendly kept me informed . Car was returned with in promised time. And a free car wash. More

by cindybernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Very efficient, finished quickly and kept me updated. Very professional and cordial staff...great experience! More

by MMOORHEAD227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly, Lexie the service advisors
February 29, 2024

Great service, everyone was nice and helpful. They even picked me up and dropped me off for my oil change. More

by Ehorst
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Molly was very professional and personable. She explained the work that needed done to my car and answered all of my questions. The repair was completed sooner than expected and she made sure More

by TEDDYBURTON1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
...
6