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Diehl Toyota of Hermitage
Hermitage, PA
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 342 reviews
May 16, 2023
Are you kidding me? We just had the brakes and rotors replaced and we’re told it would not pass inspection unless we had them replaced again not even nine months and 900 We just had the brakes and rotors replaced and we’re told it would not pass inspection unless we had them replaced again not even nine months and 9000 later. Oh yeah triple the cost! Sorry we won’t be back More
by mchlfbrdc
Verified CustomerEmployees Worked With
Other Employees :
I don’t know any of these individuals
Helpful May 15, 2023
Randy is always easy to deal with and the dealership does a good job of quickly servicing my car. I was in need of a state inspection and they were able to get me my car back quickly. Communication was excel a good job of quickly servicing my car. I was in need of a state inspection and they were able to get me my car back quickly. Communication was excellent as well. More
by dsskelley38
Employees Worked With
Randy Weaver
May 14, 2023
Loads of options on new and used vehicles. Good prices and employees. Worth your time. Good prices and employees. Worth your time. More
by Zacharystevenson9216
Employees Worked With
Other Employees :
Paul Hilliard, Coty Salman
May 11, 2023
The prices you try to charge people is unreal! $1280 for brakes and rotors is unbelievable. I was able to get it completed for less than half the price at another certified auto shop. $1280 for brakes and rotors is unbelievable. I was able to get it completed for less than half the price at another certified auto shop. More
by mechelle_71
Employees Worked With
Not sure
May 09, 2023
Good service at the service desk and buy the service tech work was done right tech work was done right More
by yourema
Employees Worked With
Other Employees :
Coty Salman
May 08, 2023
Re: Recommendation of Service Center- I never make recommendations, that's why I chose the "No" option above. Cons-They were late getting my car in for service. Previous dealership owner used to hav recommendations, that's why I chose the "No" option above. Cons-They were late getting my car in for service. Previous dealership owner used to have the car washed after service (didn't get that during this visit) Pro-Service technician determined I didn't need a new air filter, which I would have had to pay $55.00. I appreciated that. More
by daa16148
Employees Worked With
Service department
May 06, 2023
After a frustrating experience at another dealership on a Tuesday morning, we stopped by Diehl in the afternoon and almost immediately found the perfect vehicle. The salesman, Josh, was attentive and friendl Tuesday morning, we stopped by Diehl in the afternoon and almost immediately found the perfect vehicle. The salesman, Josh, was attentive and friendly- no pressure, no mind games. Josh was very thorough in explaining the car’s features, the pricing, warranties, etc. We started the paperwork and went off to talk to our bank. There was a minor snag in the paperwork, but Diehl contacted our bank, pulled a few strings and smoothed it out. Thursday afternoon, I drove my new car home. Thank you Josh and the Diehl staff for your efforts on our part - we love our Buick Encore! . More
by attikrat627
Employees Worked With
May 06, 2023
Anthony goes above and beyond when helping us! Best car salesman around. We will not go to anyone else! Best car salesman around. We will not go to anyone else! More
by Tori
Employees Worked With
