Direct Auto Team - MA

BAIT & SWITCH REGARDING STOCK NUMBER #10360 CONTACTED Dmitry Golub about this 2005 Ford that was roughly $4,500 over book value to confirm that this truck was as s REGARDING STOCK NUMBER #10360 CONTACTED Dmitry Golub about this 2005 Ford that was roughly $4,500 over book value to confirm that this truck was as shown online since my wife & i were coming from Ct. to buy if all checks out. He assured me that the truck was beautiful, better than the pics & since it was so good that he will not move on the price. With that said, my wife & I decided to drive the 3plus hrs. up there and would be willing to pay over book as it showed online. WHEN WE GOT THERE & SAW THIS THING, WE WERE IMMEDIATELY PISSED AS NOT, NOT ONE SECTION OF THIS TRUCK LOOKED ANYWHERE AS NICE AND EVEN LOOKED AS THOUGH THE PICS COULD HAVE BEEN AT LEAST 10 YEARS OLD. IT DIDN'T EVEN HAVE THE SAME STEERING WHEEL IN IT AND EVEN LOOKED AS THOUGH IT WAS USED ON A CORN FARM WITH ALL THE WEAR N TEAR ON THE BUMPERS AND EXTERIOR, ROOF LEAKS, BLOWN ENGINE, ROOF RUST, DENTS & SCRATCHES FRONT TO BACK. I told this albaniam how lucky he was that my wife was with me that trip. HE EVEN CALLED AFTER WE LEFT TO SAY HE WAS SORRY THAT IT NORMALLY DOES'NT HAPPEN THIS WAY. THAT SAYS IT ALL, THAT IT'S NOT THE 1ST AND WON'T BE THE LAST AS RIGHT NOW ON 6/23/20 HE IS SHOWING THE SAME PICS TO MISLEAD & MISREPRESENT. I still have his voicemail stating all this... More

Most of our experience was remote, due to Covid 19, but Dimitry was awesome. The car was just as advertised and we love it. Would definitely recommend this dealership. Dimitry was awesome. The car was just as advertised and we love it. Would definitely recommend this dealership. More

I have been searching for a 2011 Nissan Xterra Pro-4X for some time then found one at Direct Auto Team in Canton MA. I live in Cincinnati OH, and thought there is no way I am going to MA to buy this car. But some time then found one at Direct Auto Team in Canton MA. I live in Cincinnati OH, and thought there is no way I am going to MA to buy this car. But after speaking with Dmitry, it sounded like the car was everything I was looking for. From the beginning I received top notch customer service from Dmitry and his team. I flew in from Cincinnati, and was on the road in under an hour. I highly recommend Direct Auto Team and Dmitry if you are looking for a clean, low mileage car along with a great buying experience. More

Great overall experience! I recently purchased a 2006 Lexus LX470 from this dealership and from the beginning I received top notch customer service from Dmitry. With each quest I recently purchased a 2006 Lexus LX470 from this dealership and from the beginning I received top notch customer service from Dmitry. With each question presented, he had the answer without hesitation. I am thrilled with my purchase but more importantly, I was very happy with the attention and curtesy I was given. I also appreciated not feeling PRESSURED as has been my usual experience when car buying. The car is perfect and that too was obvious that they carry "quality" used cars for sure! I would trust this dealership and Dmitry to take car of all your used car needs! More

Excellent product/process Dmitry was very helpful in my car buying process. Excellent communication and very accommodating in letting me evaluate the car I was interested in. Dmitry was very helpful in my car buying process. Excellent communication and very accommodating in letting me evaluate the car I was interested in. Met me outside his normal working hours to accommodate my schedule. I had researched a lot and we both were able to come to a quick financial agreement that worked for both of us. All the other cars on his lot looked clean. Highly recommend. More

Honest, professional and zero pressure We have been on the search for a small wagon for the better part of this year - found the perfect low mile match in Dymetri's inventory and drove up f We have been on the search for a small wagon for the better part of this year - found the perfect low mile match in Dymetri's inventory and drove up from Virginia to grab it! The car was as represented, and in less than an hour we were on the road home. Dymetri and Andre were very helpful and knowledgeable to boot - Direct Auto was top notch ... when it is time for the next 'new to me' car, I will jump on the phone to DAT! Thanks - love the car. The Allens More

Dmitry was so easy to work with! Thank you Dmitry for your customer service! You made buying a car in MA from SC a breeze! I appreciate the face time calls so that we could inspect Thank you Dmitry for your customer service! You made buying a car in MA from SC a breeze! I appreciate the face time calls so that we could inspect the vehicle. We are looking forward to enjoying our car! More

Great customer service from the whole Direct auto team and the “little” dog. Financing the car was easy and fast! Looking forward to enjoying my new car, highly recommend! and the “little” dog. Financing the car was easy and fast! Looking forward to enjoying my new car, highly recommend! More

The people at direct auto team made the whole process so easy. I am very happy with the vehicle, just what I was looking for. So clean inside and out. Very happy easy. I am very happy with the vehicle, just what I was looking for. So clean inside and out. Very happy More

Direct Auto Team was awesome! I saw the car I was interested in online came to direct auto team’s location to test drive the car. After I made my decision the whole team made it so easy, convenient a interested in online came to direct auto team’s location to test drive the car. After I made my decision the whole team made it so easy, convenient and, fast to get me into my new car. I will be recommending them to my friends and family. Thanks guys! More