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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,403 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,403 reviews
July 23, 2021
Overall service was pretty good. However, the communication around when it would be ready could have been better. When I called for an update status, the kid I spoke to was pretty clueless and I communication around when it would be ready could have been better. When I called for an update status, the kid I spoke to was pretty clueless and I did not get a call back as expected. More
by aarts
Verified CustomerEmployees Worked With
July 23, 2021
Friendly, kept in touch to let us know what was wrong and approximately when repair was expected to be completed and cost.. Stayed after 6pm closing to accommodate pickup of the car. approximately when repair was expected to be completed and cost.. Stayed after 6pm closing to accommodate pickup of the car. More
by JANPIPSQUEEK22
Employees Worked With
Tim Luong
July 22, 2021
appreciate the communication throughout the process: Advisement of required repair and estimated costs Daily status updates Ensured transportation needs were met. All Thx to Kevin process: Advisement of required repair and estimated costs Daily status updates Ensured transportation needs were met. All Thx to Kevin More
by kwmail
Employees Worked With
July 22, 2021
Your service department is top. Kevin is great to work with and you payment department is very professional with a touch of personal humor. Thanks with and you payment department is very professional with a touch of personal humor. Thanks More
by Cas
Employees Worked With
July 21, 2021
Sean was very professional, courteous and friendly. He explained the results of the repair in great detail but at a level I could understand. The vehicle was clean and ready for pickup at the prescribed t explained the results of the repair in great detail but at a level I could understand. The vehicle was clean and ready for pickup at the prescribed time. I highly recommend the service department. More
by BJ_ATKINS
Employees Worked With
Sean
July 21, 2021
David was most helpful but I suffered from information overload. He was very patient and informative. The entire process in clouding the financial segment was smooth. I am not sure when to schedule the 60 overload. He was very patient and informative. The entire process in clouding the financial segment was smooth. I am not sure when to schedule the 60 day post delivery evaluation. More
by BRYCEBK
July 20, 2021
The whole process couldn't have been easier. They gave us an amazing deal on our trade in. Would definitely do business with them again. an amazing deal on our trade in. Would definitely do business with them again. More
by hops88
July 20, 2021
Great service and employees! There was no pressure and they actually listened. John was honest with us and had no problems with showing me the cars multiple times. they actually listened. John was honest with us and had no problems with showing me the cars multiple times. More
by EEYORE_TINA
Employees Worked With
John
July 19, 2021
Gerard was great. Super easy transaction. No pressure on the sale. Ed in finance was very friendly and explained everything. Would buy here again. Thanks the sale. Ed in finance was very friendly and explained everything. Would buy here again. Thanks More
by JBCALI23
Employees Worked With
Ed Miller, Gerard Rose
July 19, 2021
Great customer service! I could tell that customers are greatly valued by this company and want us as consumers to leave happy and satisfied. Very happy to be part of the Volkswagen community now. Can’t th greatly valued by this company and want us as consumers to leave happy and satisfied. Very happy to be part of the Volkswagen community now. Can’t thank everyone enough for this great experience! More
by Taylor
