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Dirito Brothers Walnut Creek Volkswagen

Overview Employees Reviews (1,801) Inventory (206)

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Dirito Brothers Walnut Creek Volkswagen

Name: Dirito Brothers Walnut Creek Volkswagen
Address: 2020 North Main Street, Walnut Creek, CA, 94596, US
Telephone: (866) 308-1214
Rating: 4.9

4.9

1,801 Lifetime Reviews

2020 North Main Street, Walnut Creek, California 94596 Directions

Sales: (866) 308-1214

Service: (925) 934-8224

Parts: (925) 934-8224

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Excellent

98% Recommended

4.9

1,801 Lifetime Reviews

View 3 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.

Showing 1,801 reviews

February 16, 2020

SERVICE VISIT

"Everyone, especially Dan, was pleasant and respectful...."

- JUDE66_967

Verified Customer

Everyone, especially Dan, was pleasant and respectful. Dan made sure our car was road ready and pointed out recall issued we were unaware of. Thank you

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Danny Keen

5.0

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Helpful 0

February 16, 2020

SALES VISIT - NEW

"Without a doubt this was the most professional and..."

- tweber4

Verified Customer

Without a doubt this was the most professional and easiest experience ever in purchAsing a car. All the staff from sales to finance were experienced and answered all question. I would highly recommend Diritti Brothers dealership!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

David Dirito

5.0

Ron Simi

5.0

Other Employees : Ed Miller in Finance

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Helpful 0

February 16, 2020

SALES VISIT - USED

"Easy to do business with"

- ALBERT.FERREIRA

Verified Customer

They gave me the best deal on a used e-golf in the bay area. And I went to a lot of VW and independent dealers.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

John Benitez

5.0

Derik Buchtel

5.0

Diego Soto

5.0

David Dirito

5.0

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Helpful 0

February 16, 2020

SALES VISIT - NEW

"Good customer service. He showed every detail how to use..."

- Amycor4@yahoo.com

Verified Customer

Good customer service. He showed every detail how to use the apps from my phone. He walked me to the service department to make appt

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Ron Simi

5.0

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Helpful 0

February 15, 2020

SERVICE VISIT

"Great service at a great dealer!"

- tomdkat

Verified Customer

I needed to have my air conditioning checked out since no cold air was blowing. They took care of everything, in a timely fashion, and I'm happy with the service I received. The cost of the service was more than I would have preferred, but overall I'm a happy customer and will continue taking my car here for service.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Danny Keen

5.0

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Helpful 0

February 14, 2020

SERVICE VISIT

"Marina was very very friendly, efficient and..."

- CAR9597

Verified Customer

Marina was very very friendly, efficient and accommodating. I needed my car done at a certain time and she made it happen. The shuttle service was great too.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Marina Felix

5.0

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Helpful 0

February 14, 2020

SERVICE VISIT

"It is always a pleasure dealing with the service team at..."

- dzillgitt

Verified Customer

It is always a pleasure dealing with the service team at this dealership. Kind, helpful, go out of their way to make you happy 25

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Marina Felix

5.0

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Helpful 0

February 14, 2020

SERVICE VISIT

"The friendly service and comfortable environment ensured..."

- vonhoff3

Verified Customer

The friendly service and comfortable environment ensured a pleasant experience during my recent visit. Their projected time for the completed service was accurate and I feel confident that their competent technicians performed a quality inspection.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Diego Soto

5.0

Marina Felix

5.0

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Helpful 0

February 14, 2020

SERVICE VISIT

"Excellent Service"

- nathanreyes1969

Verified Customer

Nice waiting area. Very courteous service. Did what I asked them to do, didn't try to push something I did not need yet. Very nice and helpful.

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Friendliness

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Recommend Dealer

Yes

Employees Worked With

Kevin Hubert

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Helpful 0

February 14, 2020

SERVICE VISIT

"going deep and long"

- nrjones360

Verified Customer

my VW somehow leaked and the wires got corroded. Dirito Bros (thank you Danny!) got a new wiring harness from Germany and made it all good. And rented me a loaner for nearly a month while the harness was fabricated.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Danny Keen

5.0

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Helpful 0

Dirito Brothers Walnut Creek Volkswagen

Excellent

98% Recommended