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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,491 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,491 reviews
October 25, 2024
I was very disappointed with the lack of respect and customer service that I received from Sean. I was getting a recall performed on my vehicle. I arrived and checked in at approximately 8:45am. I was t customer service that I received from Sean. I was getting a recall performed on my vehicle. I arrived and checked in at approximately 8:45am. I was told that my car would be ready by 5pm. When I returned back to the service department, Sean told me that my car is ready to go, and he will come back and get me in 5 minutes to close me out. After waiting for Sean for at least an hour, I went to look for him. I asked another employee has he seen Sean, and he said Sean had left for the rest of the day about an hour ago. That employee was very apologetic and surprised that I was left unattended. I am extremely disappointed with the service Dirito Brothers. More
by WILLPITCHERREALESTATE
Verified CustomerEmployees Worked With
October 24, 2024
Sean was very helpful and pleasant to work with. The car problem was fixed in a timely matter. The car problem was fixed in a timely matter. More
by MYHOOD
Employees Worked With
October 23, 2024
Sean (service advisor) is the key reason I continue to bring my car to Volkswagen Walnut Creek. He is soft-spoken, listens attentively, and always offers thoughtful and reliable advice. His professionalis bring my car to Volkswagen Walnut Creek. He is soft-spoken, listens attentively, and always offers thoughtful and reliable advice. His professionalism and commitment to exceptional service consistently exceed my expectations, making each visit smooth and stress-free. I highly recommend Sean for his outstanding service! More
by MICKY2
Employees Worked With
October 23, 2024
Everyone was very helpful! Took their time with us, and answered any questions we had. Took their time with us, and answered any questions we had. More
by BGRAHAM2005
Employees Worked With
October 22, 2024
Wonderful, no pressure dealership. Took time to explain options on vehicles and give honest option on value of features. Process was smooth. Took time to explain options on vehicles and give honest option on value of features. Process was smooth. More
by Gemma J.
October 21, 2024
Quick and easy service. Got my car back to me the same day for my 10,000 mile service. Got my car back to me the same day for my 10,000 mile service. More
by STEVEN KLAMM
Employees Worked With
October 21, 2024
Transportation to and from the dealership is greatly appreciated. The facility is clean. All services are explained clearly. appreciated. The facility is clean. All services are explained clearly. More
by echan6
Employees Worked With
October 20, 2024
Sean did a great job taking care of me and my vehicle. Everything done as promised Everything done as promised More
by ROSSINGTONTULL
Employees Worked With
October 20, 2024
The dealership is conveniently located near Enterprise car rental and the dealership offers me a ride to Enterprise. I like the quality of the repair work even though it costs more than an independent re car rental and the dealership offers me a ride to Enterprise. I like the quality of the repair work even though it costs more than an independent repair shop. More
by jerry.horn
Employees Worked With
October 19, 2024
I brought my car to Service because the light came on tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They have been a strange noise when I Apply brakes so I want to find out if they were going. As far as I can tell, they were never checked they were no mention of them in the final report that they gave me, and there was nothing mentioned about the brakes and there was nothing in their system when I asked them see if they’ve been checked and they had nothing in there. At that point, I was told by the supervisor the service supervisor was in my account, but he would call me the next day and find out anything you could find out he never called. More
by tomkma
