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Dirito Brothers Walnut Creek Volkswagen

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Dirito Brothers Walnut Creek Volkswagen

Name: Dirito Brothers Walnut Creek Volkswagen
Address: 2020 North Main Street, Walnut Creek, CA, 94596, US
Telephone: (866) 308-1214
Rating: 4.9

4.9

1,529 Lifetime Reviews

2020 North Main Street, Walnut Creek, California 94596 Directions

Sales: (866) 308-1214

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Excellent

98% Recommended

4.9

1,529 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.

Showing 1,530 reviews

November 13, 2019

SERVICE VISIT

"Exceptional service "

- SHARLENE.ERWIN

Verified Customer

I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always.

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Recommend Dealer

Yes

Employees Worked With

Danny Keen

5.0

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Helpful 0

November 12, 2019

SALES VISIT - NEW

"Outstanding dealership"

- Brandt

Great people with great service!Could not have been more pleased with the ease of the transaction and thorough preparation of the care. This dealership is GREAT!

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Oscar Dryden

5.0

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Helpful 0

November 12, 2019

SERVICE VISIT

"Timely service and courteous staff"

- cc

Verified Customer

Shannon was very professional, advised on the ongoing recall and future service. She followed up promptly when the car was ready (which was before the estimated time). The shuttle service of the dealership is also very efficient.

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Recommend Dealer

Yes

Employees Worked With

Shannon Sousa

5.0

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Helpful 0

November 11, 2019

SERVICE VISIT

"Worked with Shannon"

- ib

Verified Customer

Worked with Shannon who was very attentive to my problems . She kept me informed about the progress of repair and worked very professionally. Thank you Shannon.

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Recommend Dealer

Yes

Employees Worked With

Shannon Sousa

5.0

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Helpful 0

November 11, 2019

SALES VISIT - NEW

"Lease 2019 Atlas SE R Line"

- EBEAVER0

Verified Customer

Saul was professional and respectful. He was kind and knowledgeable. He was responsive to our inquiries, and patient and proactive. He met graciously met our needs, and ultimately we drive off the lot in a vehicle that we are quite happy with it.

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Recommend Dealer

Yes

Employees Worked With

Saul Canela

5.0

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Saul provided you with such outstanding service!

Helpful 0

November 11, 2019

SALES VISIT - NEW

"Great service, efficient and straightforward"

- mara1

Verified Customer

We had an excellent experience with leasing a new car here. We found the car we wanted online, then got in touch with Ron Simi to make an appointment and lease the car. He kept in touch with us throughout the weekend, let us know about timing and all the details of the deal. Everything proceeded as expected with friendly, efficient and straightforward service.

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Recommend Dealer

Yes

Employees Worked With

Ron Simi

5.0

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Mara, it's so great to hear you had such a wonderful experience here!

Helpful 0

November 10, 2019

SALES VISIT - NEW

"Efficient transaction, great price, great experience."

- JON33

Verified Customer

We found our salesperson to be efficient, knowledgeable and transparent. She gave us a great price and was very helpful through the process. We were treated very well by the dealership. They were professional, understood our concerns, and there was no pressure. We had an outstanding experience.

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Recommend Dealer

Yes

Employees Worked With

Nanika Orgil

5.0

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this review about your experience here, and congratulations on your new VW!

Helpful 0

November 09, 2019

SERVICE VISIT

"Excellent service and friendly customer service."

- S_CANNATELLA

Verified Customer

Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susan Cannatella

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Recommend Dealer

Yes

Employees Worked With

Shannon Sousa

5.0

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Susan!

Helpful 0

November 09, 2019

SERVICE VISIT

"brians car recall notice"

- PUPPEELUV2003

Verified Customer

because they go the extra mile .seeing how you ? asking if anuthing else needs to be looked at for the car and then letting you now app how long it will take.

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Recommend Dealer

Yes

Employees Worked With

kevin hubert

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the thoughtful review!

Helpful 0

November 09, 2019

SERVICE VISIT

"A+ for Dirito Brothers VW Service"

- scotthillhomes

Verified Customer

Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our always incredible experience.

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Overall Experience

Recommend Dealer

Yes

Employees Worked With

Kevin Hubert

5.0

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Nov 11, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer Scott, we really appreciate your business!

Helpful 0

Dirito Brothers Walnut Creek Volkswagen

Excellent

98% Recommended