It has been a pleasant experience with derik and gus. While they appear to have different styles, one seems to be more conversational and one more reserved, they are both courteous and friendly. The most important thing is that they did not pressure me in making a decision. They offered me a reasonable quote and let us have more than ample time to discuss among ourselves. Trade in offer was fast and smooth. Good setting as well, this dirotos showroom feels open and airy. Derik was fairly detailed in walking thru the car operation with me. Overly a very good experience. Feel like buying a TV at bestbuy instead of the usual scary car buying experience.