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2,667 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Dirito Brothers Walnut Creek Volkswagen's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Vehicle Sanitization
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Showing 2,668 reviews
July 25, 2021
"1st time here and I'm really pleased with my experience...."
- BOBSUTEDJA
Verified Customer1st time here and I'm really pleased with my experience. Kevin was courteous and showing great care. The same with the cashiers and the drivers.
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Helpful July 24, 2021
"Great service by Tim and the gentleman cashier! I would..."
- TLNOVOTNYGreat service by Tim and the gentleman cashier! I would highly recommend Dorito Bros. to everyone. Thank you again for the excellent service as always!
Read MoreJuly 24, 2021
"Fast, friendly service. Been going to Dirito Brothers for..."
- BOYONROCKFast, friendly service. Been going to Dirito Brothers for years. It’s the great service and attention to detail the keeps me coming back again.
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July 23, 2021
"Overall service was pretty good. However, the..."
- aartsOverall service was pretty good. However, the communication around when it would be ready could have been better. When I called for an update status, the kid I spoke to was pretty clueless and I did not get a call back as expected.
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July 23, 2021
"Friendly, kept in touch to let us know what was wrong and..."
- JANPIPSQUEEK22Friendly, kept in touch to let us know what was wrong and approximately when repair was expected to be completed and cost.. Stayed after 6pm closing to accommodate pickup of the car.
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July 22, 2021
"appreciate the communication throughout the..."
- kwmailappreciate the communication throughout the process: Advisement of required repair and estimated costs Daily status updates Ensured transportation needs were met. All Thx to Kevin
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July 21, 2021
"Your service department is top. Kevin is great to work..."
- CasYour service department is top. Kevin is great to work with and you payment department is very professional with a touch of personal humor. Thanks
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July 21, 2021
"Sean was very professional, courteous and friendly. He..."
- BJ_ATKINSSean was very professional, courteous and friendly. He explained the results of the repair in great detail but at a level I could understand. The vehicle was clean and ready for pickup at the prescribed time. I highly recommend the service department.
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Sean
July 21, 2021
"David was most helpful but I suffered from information..."
- BRYCEBKDavid was most helpful but I suffered from information overload. He was very patient and informative. The entire process in clouding the financial segment was smooth. I am not sure when to schedule the 60 day post delivery evaluation.
Read MoreJuly 20, 2021
"The whole process couldn't have been easier. They gave us..."
- hops88The whole process couldn't have been easier. They gave us an amazing deal on our trade in. Would definitely do business with them again.
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