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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,934 reviews
June 06, 2019
Kudos to All Kevin is my go-to service guy. I rely on his advice. All encounters with him over the years have been excellent both in auto service and personal cont Kevin is my go-to service guy. I rely on his advice. All encounters with him over the years have been excellent both in auto service and personal contact. I used your shuttle service both to and from my home. Lesley and Bill were top-notch drivers, knowledgeable of the area and traffic patterns as well as congenial. Marcia (Marsha), your receptionist is another outstanding employee and a pleasure to work with, even recognizing my voice over the phone. More
by DTPORTER
Verified Customer
June 06, 2019
TIm helped in a myriad of ways I brought my GTI in for its 30,000 mile check up. It turned out that there was a small oil leak and Tim let me know all about it right away. He was re I brought my GTI in for its 30,000 mile check up. It turned out that there was a small oil leak and Tim let me know all about it right away. He was responsive respectful and a pleasure to work with More
by davis2
Employees Worked With
Tim Luong
June 05, 2019
Service tech was great, after that no so much My service tech Thomas was great. Brakes were sqeaking, brought the car in to check that out, since i'd only had the car for 2 weeks i was cha My service tech Thomas was great. Brakes were sqeaking, brought the car in to check that out, since i'd only had the car for 2 weeks i was charged 35.00 to check them, after just 2 weeks ago . The worst was my attempts to get a shuttle ride back to work, it took 55 minutes to get a ride that ended up being an Uber. I hope my next service appointment runs smoother. More
by llc
Employees Worked With
Thomas Decarie
June 05, 2019
VW Loyalty We thought the customer service was excellent. Their sales personnel is very friendly. Easy to work with and the finance team really shines in the po We thought the customer service was excellent. Their sales personnel is very friendly. Easy to work with and the finance team really shines in the post-sale wrap-up. More
by SLCMSA7982
Employees Worked With
Derik Buchtel, Saul Canela
June 04, 2019
Excellent Service From my technician to the shuttle driver - everyone went above and beyond to ensure that I had a great experience and received the best service for my From my technician to the shuttle driver - everyone went above and beyond to ensure that I had a great experience and received the best service for my car at the best price. More
by Heather
Employees Worked With
Danny Keen
June 03, 2019
Fast & Efficient, Great Customer Service. .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on my car. Danny was my service writer. He answered all my questions very politely, kept in contact with me and went over and above for me. I highly recommend them & him. You cannot put a price on peace of mind & trust in your mechanic. I would go back without hesitation and I would ask for Danny again. Thanks Danny! More
by Blake
Employees Worked With
Danny Keen
June 03, 2019
Great service experience! Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than expected service on the car. This review is by John, Kathy’s husband, who brought the car in to your shop and waited while it was serviced. More
by kadeesa1
Employees Worked With
Dustin Jones
June 03, 2019
Excellent Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 More
by SGORALKA
Employees Worked With
June 03, 2019
Calibration of front-end instrumentation. The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as we The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as well as the follow-up. More
by family.alvarez.ca1
Employees Worked With
June 02, 2019
Effortless Service It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, but never pressured for the higher services. It's nice to see they respect their customers time and finances. More
by CHEETAH1111
Employees Worked With
