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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,886 reviews

May 24, 2019

Such a friendly and wonderful sales team! Made car shopping a pleasant experience, felt at ease and never pressured. Jaquie was beyond accommodating, she worked with me and her sales manager o More

by OVADIALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so great to hear, thanks so much for letting us know about your experience here with Jaquie!

May 23, 2019

It was productive and pleasant. Dustin was very helpful and took time to answer all my questions. He was friendly and easy to relate to. Service was completed within the timeframe More

by mwkance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in Service and Lesley the shuttle driver.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, we appreciate your taking the time to post a review.

May 23, 2019

excellent. Replacing a battery took hour & a half! Shannon said if I arrived at dealership by 12 noon I’d be on the Road By 1:30 and I was. Also Good price for battery replacement. More

by LOUADAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, it's great to hear we got you back on the road in time!

May 23, 2019

Top Service professional focus by advisor Kevin & senior tec Real experienced professionals were fantastic to deal with on a problem that existed since 2019 Jetta acquisition last Sept. I would strongly recommen More

by sbrad1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation.

May 23, 2019

Always a pleasure to work with the staff at DB. I appreciate the staff and atmosphere at Dorito Brothers. I’ve been buying and servicing VWs for many years with all of my servicing at DB. The staf More

by SPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie with transportation., Thomas Decarie
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's so nice to hear from a long-time customer that you have been consistently receiving top-notch service, thank you!

May 23, 2019

Love my new mom g wagon Nanika helped us find exactly what we were looking for in type of car, color, interior, price, and financing. She even babysat our 5 month old while w More

by AndreaCrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the awesome review!

May 23, 2019

The estimate was just right on They said what they are going to do on the car and what was done to the car. No BS. No add ons. Just what was needed done. More

by Mr.ed
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks, we appreciate the feedback!

May 22, 2019

Great Purchase Experience Everyone at Dirito Brothers was very genuine and friendly in helping me with my car needs. I was in the market for a new car after an accident and did More

by MADDIEMAHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know about your experience here!

May 22, 2019

Service Center you can TRUST I had to have one of my VW services and fixed Job Very Well done in a timely manner I was informed of all aspects of the service, Staff very Pleasa More

by adel_DTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Thomas Decarie
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this excellent review about our service department!

May 22, 2019

Shannon is so accommodating, great customer service Doritos Bros goes back quite a few years. Have purchased 4 cars from them. There customer service is what continues taking me back to purchase my vehi More

by CHANUPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a long-time customer, we certainly appreciate your business!

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