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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,884 reviews
May 16, 2019
Vehicle Disney I love bringing my car here! The employees are friendly, they take very good care of you and your car. This dealership is impeccable every time I come I love bringing my car here! The employees are friendly, they take very good care of you and your car. This dealership is impeccable every time I come here! More
by joettastiehr
Verified CustomerEmployees Worked With
Danny Keen
May 16, 2019
Great service I brought my Golf R in on Wednesday morning for VW Care scheduled 30,000 maintenance and overall the service was great. Kevin was friendly, honest, an I brought my Golf R in on Wednesday morning for VW Care scheduled 30,000 maintenance and overall the service was great. Kevin was friendly, honest, and communicative. There was no hastle trying to upsell me anything and the car was finished faster than originally anticipated. I highly recommend these guys to take care of your VW. More
by tictacjoe
Employees Worked With
May 15, 2019
Excellent, speedy service!! Despite arriving 10 minutes late for an early morning appointment which surely must have consequences for the rest of the schedule Dustin didn’t bat a Despite arriving 10 minutes late for an early morning appointment which surely must have consequences for the rest of the schedule Dustin didn’t bat an eye and assured me he could have it ready in about 2:30-3 hours, before I would in fact need it by. After dropping it off I went for breakfast and we’d only just finished up and my car was already ready which was such a thrill! I think the total turn around time was about an hour. It’s safe to say I’m immensely pleased with my service and so happy to be a part of the Dirito Volkswagen family. More
by wyllowbug
Employees Worked With
Dustin Jones
May 15, 2019
Professional, transparent and smooth It was a pleasure working with Tashi, he was very helpful and supportive of our specific situation. The process went smoothly and the transaction was It was a pleasure working with Tashi, he was very helpful and supportive of our specific situation. The process went smoothly and the transaction was very clear, nothing hiddden! More
by ROGER
Employees Worked With
Tashi Tenzin
May 15, 2019
Oscar and Ed are the Bomb!! The transaction could not have gone any smoother. VW has a great product and Oscar and Ed represented it with acuity. They are honest and follow thr The transaction could not have gone any smoother. VW has a great product and Oscar and Ed represented it with acuity. They are honest and follow through. I could not recommend them any higher. More
by PDLEFTY44
Employees Worked With
ED, Oscar Dryden
May 15, 2019
No Drama, no surprises...just good service. The online service scheduling worked flawlessly. I arrived at the appointed time and was greeted by an informed service representative who within min The online service scheduling worked flawlessly. I arrived at the appointed time and was greeted by an informed service representative who within minutes had checked me in. I was offered a complimentary ride via either Uber/Lyft or a Dealership van. I instead chose to do work in the customer lounge, which had good workspaces, wifi, and phone chargers. The service was, as promised, completed on time. I paid a fair price and was on my way. You can usually tell the quality of an organization by the character of the individuals who work there. By this metric, Dirito Bros VW should be proud to have its service department. More
by CA Dude
Employees Worked With
May 15, 2019
You feel like family at Dirito Brothers I went to Dirito Brothers on a recommendation from a friend who spoke very highly of the family-run operation. I worked with Tashi, who was very kind I went to Dirito Brothers on a recommendation from a friend who spoke very highly of the family-run operation. I worked with Tashi, who was very kind and did not pressure the sale at all. He was extremely knowledgable and attentive. David Dirito made a point to come over and have a friendly chat for a bit. I left with my new Atlas extremely satisfied with the service at Dirito Brothers and excited with my awesome new ride. More
by Greg
May 15, 2019
Helps the customer They listened and tried their best to provide the best customer service. I have worked with the parts department in the past and they helped me far b They listened and tried their best to provide the best customer service. I have worked with the parts department in the past and they helped me far beyond then they needed. I will always come here for help and recommend others to go here. More
by alan.r.valentin
Employees Worked With
Female from parts department , Tim Luong
May 14, 2019
Great and efficient service On time, courteous - all good! But sorry they haven’t reintroduced a car wash service that was stopped during the drought. However overall a good expe On time, courteous - all good! But sorry they haven’t reintroduced a car wash service that was stopped during the drought. However overall a good experience More
by philippa.erlank
Employees Worked With
Tim Luong
May 14, 2019
Great service The Service Staff where awaiting for me once there I was called by my name They knew what needed to be done full explanation was given to me they ar The Service Staff where awaiting for me once there I was called by my name They knew what needed to be done full explanation was given to me they are rProfessionals with great customer service , value for money Thank you Service Department for the great service you provide More
by adel_DTW
