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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,031 reviews

February 26, 2019

Leaking Sun Roof I discovered the sunroof of our new Alltrack wagon was leaking., Without an appointment, I drove the vehicle to the dealership and they were immediate More

by Alltrack fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear we could get you back on the rainy roads with no leads right away, thanks for sharing your story!

February 26, 2019

Great First time visit. Clean, Fast, Informative and Professional. I will definitely take my 2018 Golf GTI back for regular services. Car wash with car services would be a ni More

by CEDBRO2661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the input and five stars, we're sorry but we had to eliminate the routine wash due to the drought unfortunately....

February 26, 2019

Too cool 🌴 Basically no other way to describe. Very understanding people and good deals on black Friday. Came in to buy a car, left with a car in minutes. No has More

by GOODLOCKSHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this awesome review!

February 25, 2019

Easy comfortable purchase Straight up salesperson and sales manager. Very knowledgeable about VW’s product line and trims. Salesperson was very patience with all of my questio More

by Tony
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review about your experience here Tony!

February 24, 2019

Very friendly staff. The staff were all very friendly and informative. The process was very smooth. Nanika made sure to let me know to contact her if I had any concerns at More

by BARRYWHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Barry, we appreciate the review!

February 24, 2019

First Car buying experience This was my husbands and I first new car buying experience and it could not have gone any better. From when we first walked in we were greeted by Jacq More

by JMACCARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacque Vigil
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this detailed and thoughtful review, and congratulations on your new VW!

February 23, 2019

Long day from 9:00am to 6:00pm but excellent service! Gurkan Suel is a very trustworthy, hospitable and caring Service Associate. He ensured my return to Dirito Brothers WC. I will be back thanks to him! More

by HBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GURKAN SUEL
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate hearing what we are doing right and where we can improve!

February 23, 2019

Good job Kevin my VW Service Representative, did a great job. He explained in detail what was happening. He kept me informed and up to date. He helped me p More

by cheriar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the top-notch review!

February 22, 2019

Problem solved Danny Keen provided superb customer service and went the extra mile to ensure the car was fixed. Ten out of ten for everything, and I will keep bring More

by mgallico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the outstanding review!

February 22, 2019

Good Maintenance I was able to make an appointment at a time and date that was convenient for me. Excellent service and complete explanation. I really appreciated t More

by MCCONVILLEJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, we strive to provide our customers with an honest and efficient service!

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