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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,934 reviews
December 22, 2018
Fast service and a speedy shuttle They took care of two recall items as well as done the required smog testing. It was done very efficiently! I needed the shuttle both directions, and They took care of two recall items as well as done the required smog testing. It was done very efficiently! I needed the shuttle both directions, and they were really fast. The text informing me that the car was ready was really appreciated. I plan to return to Dirito Brothers for my future service. More
by SAMUELDCOLE
Verified Customer
December 22, 2018
Excellent customer service Kevin was fast and efficient, he even knew who I was when I told him the time of my appointment. Car ride home was within 5 minutes after signing in. Kevin was fast and efficient, he even knew who I was when I told him the time of my appointment. Car ride home was within 5 minutes after signing in. Work was done quickly. The lady who gave me my keys to take my car home was absolutely lovely, and a great personality too. All-in-all … this was a fantastic experience. Thank you! More
by DEANNECARLSON
Employees Worked With
December 21, 2018
Consistently Great Experience Everything was done on time and with high quality. Pickup was smooth and problem-free. I really appreciate being able to tell them when I'm on my way Everything was done on time and with high quality. Pickup was smooth and problem-free. I really appreciate being able to tell them when I'm on my way to get the car so it's waiting for me when I get there. More
by iC
Employees Worked With
Tim Luong
December 21, 2018
Very professional and courteous. I found the service center cordial and courteous. The waiting area was quiet, well stocked for this if us who opted to wait for service. Several cust I found the service center cordial and courteous. The waiting area was quiet, well stocked for this if us who opted to wait for service. Several customers had shuttle services to the local shopping area. More
by MSAZAHARACARTER
Employees Worked With
Saul Canela, Danny Keen
December 20, 2018
Great and fast service Thomas was friendly and informative, as well as providing an accurate time for the service to be completed so that I could plan accordingly. Thanks Thomas was friendly and informative, as well as providing an accurate time for the service to be completed so that I could plan accordingly. Thanks More
by CONAIS
Employees Worked With
Thomas Decarie
December 20, 2018
Tune up with "my" Kevvie! Were it not for Kevin Hubert, I would choose another dealership! However, because my Mom and I love him, we will purchase her 2019 Jetta from your d Were it not for Kevin Hubert, I would choose another dealership! However, because my Mom and I love him, we will purchase her 2019 Jetta from your dealership (unless you go off the charts with pricing). We love and treasure "our Kevin" and are grateful that he manages to get me out in a timely manner - ALWAYS! More
by HIMARX
Employees Worked With
December 20, 2018
So easy We where helped very quickly and your shuttle service was wonderful. Our driver was very personable and friendly. Shannon also helped us get in and o We where helped very quickly and your shuttle service was wonderful. Our driver was very personable and friendly. Shannon also helped us get in and out right away. More
by MSILVERTONE
Employees Worked With
Shannon
December 20, 2018
Prompt quick service Reviewed and addressed all of my concerns. They updated and summarized everything done, communication and the text message system was a great way to t Reviewed and addressed all of my concerns. They updated and summarized everything done, communication and the text message system was a great way to talk to customers and let them know what’s going on. More
by g.lorenzo101
Employees Worked With
December 19, 2018
Best Ever VW Dealership TEAM!!!2018 Over a number of years, I have experienced truecustomer service excellence, “The Gold Standard”, at Dirito Brothers VW Dealership in Walnut Creek. My Over a number of years, I have experienced truecustomer service excellence, “The Gold Standard”, at Dirito Brothers VW Dealership in Walnut Creek. My former Salesman retired, but Oscar oferred me yet another friendly and knowledgeable Customer Experience!!! Thank You!! More
by JTRAVISDSM
Employees Worked With
Other Employees :
Marc Venturella, Thomas Decarie, Oscar Dryden
December 19, 2018
Great service and quick turnaround. I keep coming back even though I live some distance away because I know it will be smooth and painless. The website service scheduler was broken but t I keep coming back even though I live some distance away because I know it will be smooth and painless. The website service scheduler was broken but the staff made things even easier via every channel of communication. More
by wy
Employees Worked With
Thomas Decarie, Tim Luong
