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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

December 19, 2018

Issue of burning through oil Shannon was very helpful advisor. She listened to my concerns, documented them and then explained the best course of action to solve my issue. The o More

by maryen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Souza
Dec 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know what we are doing right, and where we can improve.

December 19, 2018

Helpful, Friendly and quick service Kevin was awesome. He was very helpful and friendly especially at 630 in the morning. Would definitely recommend this location. i had to get my engine More

by rmuller12349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear that Kevin got your car back up and running quicker than expected, thank you!

December 19, 2018

Brought in Jetta for headlight replacement and service They got me in and out and had the car ready when they said it would be. Overall a painless experience and very professional so... More

by PBURTON
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review!

December 18, 2018

Alignment Brought the car in for an alignment as it was pulling to the right. After the work was compleated the car now pulls to the right even harder. They act More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Luong
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm sorry to hear about that and thank you for the feedback. It's good to know where we can improve and what we are doing right.

December 18, 2018

Excellent . First class. Timely manner. Great transportation service to my home. Friendly driver. I will definitely come here again even though now I live in Sa More

by dallasthecat2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the awesome review!

December 18, 2018

Car buying as it should be Just purchased 2 cars from Dirito Bros VW, the process was smooth and easy, Saul took very good care of me! I would recommend this dealership More

by Boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Miller, Saul Canela
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear from a return customer, thanks for giving us another chance to earn your business!

December 18, 2018

Recent experience Appreciate being able to have my car towed and looked at without being present. All communication was via phone and text. Kevin was responsive and u More

by PSETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear everything got squared away in an efficient manner, thanks for the great review!

December 17, 2018

Fantastic experience From the time we walked through the front door until we picked up our new car, nothing short of an extremely professional experience and would recomme More

by Algsot4444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this terrific review!

December 17, 2018

Lease of Jetta Special Thanks to Diego Soto for outstanding job! No pressure as well as outstanding customer service in helping me to choose the right car and pricin More

by ALEXRUBINSHTEYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Diego will appreciate your kind words, thank you so much for writing a review!

December 17, 2018

Nice dealership Kyle and Saul were great! I went to 8 dealerships searching for the right fit, and they took care of me with ease and understanding. More

by KATz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola, Saul Canela
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad you found what you were looking for here, thank you for the review!

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