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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,031 reviews
January 26, 2019
Nanika and Gerrard were awesome My wife I were looking for an affordable electric car. We didn't want a Hybrid and the e-Golf made the list. We originally met with Nanika and she was My wife I were looking for an affordable electric car. We didn't want a Hybrid and the e-Golf made the list. We originally met with Nanika and she was wonderful. My wife has mobility problems and uses a walker. Rather than having my wife walk around the lot (like they did at Concord Honda) Nanika asked what we were looking for and brought the cars to the front. Did I mention it was raining? Nanika was out sick for several days and Gerrard helped us actually buy the car. What a gentleman. Getting a great deal was painless and signing the paperwork took less than 20 minutes! While visiting the dealership we were introduced to the two owners, the Dirito Brothers. Both were friendly and willing to chat. More
by Miguel Colon
Verified Customer
January 23, 2019
Exceptional Many thanks to Kevin for exceptional service and guidance. Kevin went above and beyond to resolve a problem with my wife's car. Will definitely reco Many thanks to Kevin for exceptional service and guidance. Kevin went above and beyond to resolve a problem with my wife's car. Will definitely recommend. More
by Fkhan
Employees Worked With
January 23, 2019
40k service check Able to get my car in quickly for an appointment and had my car done the same day. The people were helpful in answering questions regarding my service Able to get my car in quickly for an appointment and had my car done the same day. The people were helpful in answering questions regarding my service. More
by SBRUNI529
Employees Worked With
Tim Luong
January 23, 2019
Awesome Service I got an appointment quickly through Kevin Hubert for my 90,000 mile check-up. Just awesome customer service. Addressed all my concerns and question I got an appointment quickly through Kevin Hubert for my 90,000 mile check-up. Just awesome customer service. Addressed all my concerns and questions. More
by Tito
Employees Worked With
January 23, 2019
Great service! The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was walked through potential future services and was even given a list to review before my next visit. Check in was quick and easy. Waiting area was clean and comfortable. Overall a great experience. More
by Kim
Employees Worked With
Danny Keen
January 23, 2019
Volkswagen Service Dirito’s is where I bought my vehicle and have been bringing it back for maintenance for the past 11 years ! Need I say more ? Dirito’s is where I bought my vehicle and have been bringing it back for maintenance for the past 11 years ! Need I say more ? More
by Volkswagen Lover !!!
January 23, 2019
Overpriced for poor service Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). More
by vernettigyorgyi
Employees Worked With
Tim Luong
January 22, 2019
Recall Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check en Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check engine light on , and they treated me like they don’t know anything about it. No communication with service advisor More
by SMAILMOUCER
Employees Worked With
Tim Luong
January 21, 2019
Scheduled maintenance 18 January 2019 Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, and always very courteous and helpful, Thanks again!! More
by THEBIGM777
Employees Worked With
January 21, 2019
The best dealership and best service and best cars! Great service, knowledgeable staff, patient, welcoming, honest and overall a great family put together over there. Gerard Rose is the best sales consu Great service, knowledgeable staff, patient, welcoming, honest and overall a great family put together over there. Gerard Rose is the best sales consultant! I highly recommend VW Dirito Brothers! More
by RAMSEY.SALEH
Employees Worked With
Gerard Rose, Nanika Orgil
