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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,031 reviews

January 17, 2019

Excellent as always Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforwar More

by margykane
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Margy, I know Kevin will appreciate your kind words!

January 17, 2019

Amazing experience The level of professionalism of everyone involved in my purchase of my leased Touareg was excellent. I was greeted by Gerard, who was amazing, Ron Dor More

by larry.bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Larry, it's good to know our efforts to provide excellent service are appreciated!

January 17, 2019

80K Passat Service Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work More

by miklosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the awesome review, and thank you for trusting us with your business!

January 17, 2019

Quick turnaround, extremely professional service. Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend More

by CDAVIDJCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

January 15, 2019

Great place, no hassle Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 More

by amuscaritolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, we try to make our service department as seamless and efficient as possible!

January 15, 2019

Excellent Service - top notch! They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all More

by FUEZY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's nice to hear that our efforts to make our customers feel welcome and appreciated are working! Thank you!

January 15, 2019

Service Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle More

by mgallico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad Danny provided you with such top-notch service!

January 14, 2019

New Tiguan - loved Jacque This was a very painless process. Jacque was awesome and wasn't pushy at all. Really easy process. We were in an out pretty quickly and appreciated th More

by ASHLEYLYNNBARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Tiguan Ashley, I'm glad to hear Jacque got you in and out quickly and efficiently!

January 14, 2019

Easy and pleasant experience. The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was ex More

by larry.bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Larry, I'm glad your experience here was smooth and efficient!

January 14, 2019

Well taken of From the sales associate to the finance manager an out of the ordinary vehicle purchase experience. All the staff provided excellent information about More

by LAMJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your experience here was excellent from beginning to end and congratulations on your new vehicle!

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