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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

November 12, 2018

Great Experience Thank you Jim Cord for the wonderful car buying experience! He was extremely knowledgeable and helpful, making sure to address any of our needs. He to More

by Hschoenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Miller , Jim Cord
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your VW and thank you for the kind review!

November 12, 2018

Car buying made it easy Family like environment inside the dealership. Everybody greets you with a smile . Our sales agent is very easy to deal with very knowledgeable and ve More

by BKDECAST
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

November 11, 2018

Really Great Best car buying experience of my life - I really enjoyed working with Jacque. No pressure to buy and she really took her time to explain all the diffe More

by MONICABLISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Monica, and congratulations on your new car!

November 11, 2018

Great Staff I was greeted by Gerard. I appreciated his laid back style and no pressure attitude. He made the whole experience easy and enjoyable to buy a new ca More

by NGUYENBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed (Finance) - 5 stars
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear you had such a positive experience here, thank you!

November 10, 2018

Excellent Service As Always Kevin always does an excellent job of explaining all of the details of the different levels of service. He kept me informed about my service visit and More

by caljazzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, we really appreciate your business!

November 10, 2018

Completely satisfied new owner Easy, fast...very helpful staff all the way around. I will come back for my next car. I found out about this dealership via Brien Dirito, great market More

by Vw rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, we appreciate your business!

November 10, 2018

Lease Car Great experience working with the Internet Sales Manager, Ronald Simi. Would highly recommend reaching out to him: Ron is polite, soft spoken, and ma More

by Prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Ronald provided you with such excellent service!

November 09, 2018

Polite, efficient, and helpful Everyone from check-in to my shuttle ride home was so nice and polite. Danny made the check in process easy and flawless, Pamela was so friendly, and More

by JEANINEPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela, Bill, Danny Keen
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review Jeanine!

November 09, 2018

Amazing service Very good customer services experience and on time there is no waiting over time. Also, they trying to reduce your costs as much they can. More

by BESTDOCTOR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Nov 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the review about your experience here!

November 09, 2018

Disappointing experience I recently bought a pre-owned Audi here. I asked on several occasions if the car had any known issues and was ensured that the car has gone through a More

by alex s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saul Canela
Nov 21, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Alex, I’m sorry for your troubles, that’s certainly very frustrating but we would never knowingly sell a pre-owned vehicle with problems. Sincerest apologies, Dirito Brothers Volkswagen

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