Dirito Brothers Walnut Creek Volkswagen

Great service, low-pressure, accommodated a busy schedule. My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both LOVED). Then we had a 2nd child. After a week of 2 kids and grandma squeezing in, it was clear that the limited legroom for the driver (i'm 6'1") when a carseat was installed, and the tight rear seating....this was not going to work. We needed 3 rows. The new Atlas was on our short-list of vehicles we would be interested in. We turned-up at Dirito on a whim with very little time (a hungry 2-week old baby) and met Jim Cord. He was incredibly pleasant. He wasn't pushy, just curious about how he could help. He quickly picked up that we knew what we wanted and didn't require a spiel. I was familiar with the trim-levels, options, etc. While they didn't have a match on the lot, he responded within hours letting us know he tracked-down an Atlas with the trim, color, packages, etc. He negotiated on our behalf a very fair trade-in for the Jeep, didn't rush us, and most importantly, rolled with the fact we didn't want to spend hours in the dealership making the deal, as that can be grueling, esp with a baby. Most of the numbers game happened over the phone or email. Jim was super prompt. I never felt like I was waiting to get updates from him. We closed the deal in record time. Every member of the staff I dealt with was friendly, curious, and helpful. I would recommend Jim and Dirito over every other Bay Area car buying experience I've had (6 vehicles) Thanks Jim! More

Always a Good Experience w VW Service The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. More

Reliable, Excellent Services at first hand I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have been Dirito Brothers Walnut Creek customer since 2006. I bought 2 vehicles from them. My cars were serviced by them throughout the years and I have nothing but good things to say about their exceptional serviced that provided to me. My 5+ years VW Golf ran like new after I had it serviced by them last week. More

Kevin, Mark, Marsha, Leslie, and Nanika;You Are All Awesome! Thanks very much Kevin, for making my experience for my 40k maintenance excellent and getting it done in a very timely manner....that was a gift!. I, Thanks very much Kevin, for making my experience for my 40k maintenance excellent and getting it done in a very timely manner....that was a gift!. I, also, very much appreciate you taking time to teach me about my car's computer settings; that was very helpful and now, I'm more confident in changing settings. Thanks for your warm friendship, Marsha, Leslie, and Nanika; it's always a treat to chat w/each of you! Thanks, Mark, for working w/me re. music and etc. Thanks, Leslie, and Leon, for the courtesy ride to and from town. Wishing each of you a terrific day/week and a safe and beautiful holiday season. Susanne More

Great service, efficient, friendly, competent! After having a terrible experience at Dublin VW, we found our way to Dorito Brothers. Saul was our sales person and was very knowledgeable, friendly, After having a terrible experience at Dublin VW, we found our way to Dorito Brothers. Saul was our sales person and was very knowledgeable, friendly, accommodating, and we bought our first Volkswagen from him. More

New car We had a great experience at VW. Tashi, our sales representative was wonderful to work with. We would definitely work with him in the future! We had a great experience at VW. Tashi, our sales representative was wonderful to work with. We would definitely work with him in the future! More

Great Communication excellent communication and overall wonderful service. I have always enjoyed the service of Dirito Brothers, the service reps - Danny & Shannon are e excellent communication and overall wonderful service. I have always enjoyed the service of Dirito Brothers, the service reps - Danny & Shannon are excellent, I will be back. More

Speedy Service As always, I was given the very best personal treatment and car servicing. A coffee and snack made the time go very quickly. Thank you. As always, I was given the very best personal treatment and car servicing. A coffee and snack made the time go very quickly. Thank you. More

Excellent Costumer Service We just like to see how the new Volkswagen Atlas look like , ended up trading our old Pilot to a new Atlas. Tashi is very helpful and did not do any “ We just like to see how the new Volkswagen Atlas look like , ended up trading our old Pilot to a new Atlas. Tashi is very helpful and did not do any “pressure selling” at all. A very good experience buying from this dealer. More

First car ownership After graduating college, it was time for me to purchase my own car. Saul was very thorough, worked hard to get me the best deal, and explained the wh After graduating college, it was time for me to purchase my own car. Saul was very thorough, worked hard to get me the best deal, and explained the whole process to me in depth. I felt like I was in good hands! At the end of our transaction, he walked me through my car's new features in great detail. More