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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

November 02, 2018

Great experience Great experience. Will recommend this store to everyone I know. Danny is great! I’ll visit again when my car needs maintenance or any services. Thank More

by linwei0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the review and recommendation.

November 02, 2018

Update ECU Recently, I received a letter from Volkswagen that's tell me to come and update the engine control modules. The advisor and technicans are nice here. More

by HF3458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review, we appreciate your business.

November 02, 2018

Recall work was completed in the time promised Friendly reception & shuttle service were helpful. Tuns out Kevin and I share some mutual acquaintances. Work was performed on a timely basis. Overa More

by jp742411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for posting a review about your experience here!

November 02, 2018

Fantastic service We worked with andres Garcia. He was fantastic to work with. I really felt he had our interest in mind talking to him about our car. We bought it wi More

by SPIDERLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Andres provided you with such great service, thank you!

November 01, 2018

Great friendly service Shannon was a pleasure to deal with. Made the process simple and seamless They even cleaned my vehicle, that was such a big surprise. Thanks to the w More

by ROSENMOM2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the thoughtful review!

November 01, 2018

Just the perfect car for my daughter's 1st car! Has all the safety features we were looking for, plus it's stylish, affordable and features technology that emphasizes safe driving! It's a home run More

by JCAZARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations to your daughter on her first car! And thank you for the great review!

October 31, 2018

Bought a GTI at Dirito Staff was friendly and knowledgeable; felt never rushed; car was ready when promised. Excellent price. Communication prior to visiting the dealership More

by HK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the feedback, I'm glad all went smoothly!

October 31, 2018

Service and recall handling My service was excellent ahd the way of handling of the recall was entirely appropriate Alertly service was performed at the time of the recall. More

by jlinfootmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks, I'm glad we could make a recall service visit efficient!

October 31, 2018

RECALL SERVICE EXCELLENT HELP AND SERVICE !!!! iI HAVE PROMPT AND EFFICIENT EXPERIENCE WITH SERVICE ESPECIALLY AS WELL AS SALES. AND OTHER ACTIVITIES AT DORITO'S VOL More

by jlinfootmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Nov 06, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you have had positive experiences in both our sales and service departments, thank you!

October 30, 2018

efficient, professional and timely Excellent service and care all the way around. We have two Volkswagons and service there exclusively. Never had an issue, and would highly recommend More

by ROCKET.PHOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Oct 31, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review and the recommendation!

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