Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,842 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,842 reviews

October 19, 2018

Incredibly helpful Danny worked with us to get our Jetta fixed and provided exceptional service. I would return again to Dirito Brothers for car maintenance and repair. More

by RIPPEEFAMILY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review!

October 18, 2018

Very good experience Easy to schedule day and time of service request. Drop off went quickly and since it was quite early in the morning they arranged to have Uber delive More

by WMROBINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly, thank you!

October 18, 2018

Excellent Customer Service I love that the hours are convenient. I love the fact that Doritos Brothers will get you back on the road fast. I only dealt with one rep. More

by PARISHH35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review!

October 18, 2018

My gti purchase Nanika is a great salesperson and just a great person in general. Very friendly,informative. She took extra time to show me how everything worked. If More

by Toddzilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Nanika provided you with such excellent service!

October 18, 2018

World class service I drive 30 minutes to get the excellent service here – rather than crappy service elsewhere. These folks are world fantastic, their service is worl More

by jasonring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 23, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the feedback Jason, I'm glad to hear we make your drive worthwhile!

October 18, 2018

AMAZING CUSTOMER SERVICE!!! I took my car in for a recall service issue and the entire process was GREAT! Everyone was so friendly and attentive. My Service Rep, Thomas, made sur More

by Moniboothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Oct 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we were able to take care of your recall issue so efficiently, thank you!

October 17, 2018

Relaxing car buying experience This dealership had a no pressure atmosphere, allowed us to test drive on our own, answered all our questions, and were very easy to work with. Thanks More

by AtlasMom37
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Oct 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's wonderful to hear that you had such a low-key experience here, thanks for the review!

October 17, 2018

Great! Super friendly people. I came in looking for one used car and ended up getting two new 2019 VW Jettas for a very good price. More

by salmsz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your two new Jettas, we appreciate your business and thank you for the review!

October 17, 2018

TDI recall/modification and 100,000 mi service I am still unbelievably aggravated by VW corporate with this whole TDI emissions issue and how difficult it has been to get it taken care of -- howeve More

by CSIGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Sorry for your frustrations with the recall, but glad we could make it as easy as possible for you.

October 16, 2018

great customer experience Very Happy with the service they provided me and quick resolution to my issues with my car, great team very nice atmosphere, I highly recommend this d More

by ERWIN.GONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie, Jacque Vigil
Oct 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation Erwin!

...
443
...