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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,981 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and ...
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,981 reviews

November 30, 2018

Great place to buy or lease. My wife and I have bought and leased several cars from Dirito Brothers. It is always a great experience. They make it simple with great deals and no p More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola, Nanika Orgil
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for coming back to us, we appreciate our business!

November 30, 2018

Awesome experience buying a car 1 week between enquiring about a specific model and I’ve happily purchased the car with the most enjoyable buying experiences in my life. Nanika wa More

by Dpennelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola, Nanika Orgil
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for trusting us with your business!

November 29, 2018

Services Kevin took really good care of me and was very responsive. Answered all questions and went above and beyond. I really appreciate everything he did to More

by KYMBERLYD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Kymberly, I'm glad that Kevin provided you with such excellent service!

November 29, 2018

perfect Kevin took really good care of me and was very responsive. Answered all questions and went above and beyond. hes a great guy! I would appreciate it More

by Jeffrey.gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review Jeffrey!

November 29, 2018

Fast service I showed up 30 minutes late but they took me anyway. Work was finished when they said it would be. Shuttle service was prompt. And the dealership e More

by CHRISANDHEIDILAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear that you had such a positive experience here, thank you for the review!

November 29, 2018

Efficient service! Came in for a quick check of my coolant and tire pressure. Was in and out fairly quickly (i didn't have an appointment), and the service rep found a More

by HappyAtlasOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review about your service experience here!

November 28, 2018

Organized, Honest and Recommended From start to finish it was a great experience. No pressure just good, honest and efficient. I am happy with my car the service the dealership provi More

by TiguanSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review, we appreciate it!

November 28, 2018

Excellent service! I came in for a recall and from scheduling my visit online to getting it all wrapped up deserves an A+ in communication. Thomas was very helpful and m More

by Pdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Decarie
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's nice to hear that you had such a great experience here, thanks for trusting us with your business!

November 28, 2018

Problem solved! My 2017 Passat was showing signs of rotor warping on the front brakes. Thomas , in service took down my explanation of why I felt it was a warranty is More

by pjadams1775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 07, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear we got your Passat back on the road safely and efficiently!

November 27, 2018

Thumbs up Great customer service and quality work. They really care about their customers. It's always a pleasure to do business with the Dirito Brothers of Wal More

by gena0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Venturella, Thomas Decarie, Paul Hannigan , Danny Keen , Tim Luong
Nov 28, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business Gena!

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