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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,874 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,874 reviews

September 15, 2018

60k Service Plus Courteous, knowledgeable and responsive service rep (Kevin Hubert). Work was done promptly. Also have had a pleasant experience with all employees in More

by DTPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that your experience here at our service department was pleasant and efficient!

September 15, 2018

I am very happy with Gus. He is awesome. I bought a brand new 2018 Tiguan. Gus was very helpful and made my experience wonderful. I will recommend him to my sister. Thank you Dirito Brothers. More

by Elly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Gerard Rose, Nanika Orgil
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Tiguan, and thanks for the review about Gus' service!

September 14, 2018

Service and shuttle Calvin (service department) and Leslie (shuttle service) both were very nice and kind people and easy to work with. I will rirk with them again. More

by KSAFABAKHSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience here at our service department!

September 14, 2018

Good service Nice work on my car for doing 30000miles package on my car. Now it works better than before. I really appreciate it. Engine works better, brake feels More

by HF3458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our service department is doing an excellent job, thank you!

September 14, 2018

Great experience with Gus Davila We arrived to dealership late at the evening looking for new GTI on 09/05/18. Gus went extra mile to pull our car from remote parking and also was eas More

by gti2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Gus went above and beyond to provide you with excellent service!

September 14, 2018

Kevin the main man Please give Kevin a rase he is the best guy at the service desk. Great sense of humor and knowledgeable. With people like him why go any place else. More

by DMAPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Kevin will appreciate that his efforts are being recognized, thank you!

September 14, 2018

Had an issue I couldn’t figure out and they found it Great communication and great service. Kevin was very knowledgeable and helpful . He even provided me with a ride to work. The whole process was easy. More

by LJOVEL1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

September 14, 2018

Service Paul was very helpful. I was in and out in an hour for my 20,000 checkup. Very convenient place. Love my Jetta! Thanks! Very easy to schedule appointm More

by leopardrachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul., Thomas Decarie
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear, thank you so much!

September 13, 2018

Customer service As always great customer service. Always can depend on Dirito Bros. I always would recommend that people who ave a VW and are in the area use Dirito. More

by MCPUENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

September 13, 2018

Not your " Stereotypical " experience at a car dealership. Everyone there made me feel like they wanted to help me instead of selling me a car. No pressure and it was welcoming. Thanks Guys! More

by BAKERCAROLYNS64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Sep 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know you had a much more pleasant experience than you had anticipated!

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