Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,143 Reviews
Call Service Center (925) 448-9940

3,143 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
May 01, 2023

I was very happy w my recent service experience for dealing with recall work. Thanks a lot. More

by MONGO_HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to learn that you had a great experience with our Service Team while dealing with recall work for your vehicle. Dirito Brothers Walnut Creek Volkswagen greatly appreciates your business and we hope that you continue to choose us for your automotive needs.

April 29, 2023

Sean and the entire team are always a pleasure to work with. They are the best!!! More

by MARIA.CANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed great customer service working with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review. We are here if you need any further assistance.

April 29, 2023

It was a great working with Kevin. He did awesome work from start to finish. Thank you More

by BOJANM79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy our team could be of help at Dirito Brothers Walnut Creek Volkswagen. Please do not hesitate to contact us if you need any further assistance.

April 29, 2023

Friendly people with great service. Marina is efficient and great at her job. I’ll continue to take my car here for a service. More

by MONTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Service Team is ecstatic to read that you had a great and friendly experience here at Dirito Brothers Walnut Creek Volkswagen. If there is anything else our team can do to assist you, please feel free to reach out.

April 28, 2023

Dirito Brothers efficient check in, go over service and work to be done, kept me updated. More

by COMPAGLIARUGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for writing about your five-star experience with our Service Department. It's rewarding to learn that our Service Team took care of your vehicle and updated you on the status. We look forward to assisting you here at Dirito Brothers Walnut Creek Volkswagen.

April 28, 2023

Sean was helpful and knowledgeable during my service appointment. In addition, he was communicative, prompt and had options available for me. I felt Sean truly had my interest at heart. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil, Tim Luong
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Service Team is thrilled to read that you had an amazing experience with us, MARK. If there is anything else that our team can do to assist you, please feel free to reach out to us here at Dirito Brothers Walnut Creek Volkswagen.

April 28, 2023

Kevin is always a pleasure to work with . He is professional ,fast , efficient ,and always keeps updated on everything. More

by MMJUMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy our team could be of help at Dirito Brothers Walnut Creek Volkswagen. Please do not hesitate to contact us if you need any further assistance.

April 27, 2023

This dealer provides great and fast service and their staff is very polite and nice More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate you taking the time to share your wonderful review and 5-star rating. It makes us happy to read that your visit here at Dirito Brothers Walnut Creek Volkswagen was timely, polite, and great. We are always happy to help.

April 27, 2023

Kevin was on time, professional, and kept me updated during the service process. Thank you! More

by WARNERDARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your amazing 5-star review. It is our pleasure to provide a professional, timely, and responsive experience from our Service Department. We hope you have a fantastic day.

April 26, 2023

Terrence was warm and welcoming even first thing on a Monday morning and I am consistently happy with my experience here More

by MORGANPANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence in service
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience with our team here at Dirito Brothers Walnut Creek Volkswagen. We are pleased you consistently find them to be warm and welcoming. Thank you for your loyalty and your business. Please let us know at Dirito Brothers Walnut Creek Volkswagen if there is anything else we can assist you with.

1
...
103
104
105
...
315