Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek VW in my view is very professional and polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives like a dream. Thank you for your big smiles and always excellent service. Sean deserves an A+. More

Please Enjoy, and thank you for being there for my automobile! See your Service department for my oil change, later in the year! Thank you! automobile! See your Service department for my oil change, later in the year! Thank you! More

Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you service. Please Enjoy, and thank you for being there for my automobile! More

Appreciate the dealership being flexible in my drop off time. Gave a good estimate on the timing of pickup and offered a Lyft ride back home. time. Gave a good estimate on the timing of pickup and offered a Lyft ride back home. More

Great service. Great communication. Kevin kept me updated promptly and provided transport. Never felt rushed when he was explaining the service to me. Info felt tho Great communication. Kevin kept me updated promptly and provided transport. Never felt rushed when he was explaining the service to me. Info felt thorough and transparent. More

Returned car with missing parts. I declined the major repair and just asked to pick up car. It overheated immediately which it wasn't doing before and was missing a plastic piece the I declined the major repair and just asked to pick up car. It overheated immediately which it wasn't doing before and was missing a plastic piece the leads to radiator. Also the plastic over the engine was not snapped into place. It was just loose under the hood. Concerned it may not have been put back together correctly but I can't tell. Dirito bros has always been meticulous and reliable with service. I'm not too concerned bcz I probably won't be repairing it but thought I should mention those things More

Kevin was a great rep. Service was timely and drop off and pick up were easy. Service was timely and drop off and pick up were easy. More

Service was good. Communication problem, but solved. $400 dollars for a battery change seems expensive. However, I will return Communication problem, but solved. $400 dollars for a battery change seems expensive. However, I will return More

I love taking my cars for service at Dorito Bros in Walnut Creek. Marina Felix always provides the best customer service possible. Walnut Creek. Marina Felix always provides the best customer service possible. More

Great service, good mechanical work, trusted. Marina is an awesome service consultant. I also appreciate the waiting area. Marina is an awesome service consultant. I also appreciate the waiting area. More