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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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March 16, 2023
best experience ever, Kevin was awesome so easy to work with. We are definitely coming back with. We are definitely coming back More
by BOJANM79
Verified Customer
March 15, 2023
Clean organized and clear communication. Word word word word word word word word word word Word word word word word word word word word word More
by mcdonaghsg
Employees Worked With
March 14, 2023
Dorito Brothers is probably the best Volkswagen dealer in the Bay Area. Especially their service department. The service rep. Sean was communicative and followed through very helpful. The truth is your 2020 the Bay Area. Especially their service department. The service rep. Sean was communicative and followed through very helpful. The truth is your 2020 crossword has too many recalls. Your quality control in Tennessee sucks but you probably know this it’s just that you haven’t addressed it with a letter to people that have bought the car. The car is still on our list. We love it but the stories I hear from other people but they’re nightmare problems worry me I think you should address this in a letter to customers it would make for a good PR Dorito brothers is great. More
by AMBO3540
March 13, 2023
Excellent, professional customer service, and very detailed oriented. The facility is very clean and the staff took the time to teach my son all the ins and outs under the hood of his first VW PASSAT. detailed oriented. The facility is very clean and the staff took the time to teach my son all the ins and outs under the hood of his first VW PASSAT. This is a no brainer of where to take you VW for all your service needs. More
by bgrw34
Employees Worked With
March 12, 2023
I trust this dealership for service. I really liked the advisor—he made the unpleasant task of having my car serviced actually enjoyable. I really liked the advisor—he made the unpleasant task of having my car serviced actually enjoyable. More
by babzgotanewjetta
March 11, 2023
Apart from performing a great service, I also received my car back sooner, something the likes of 3 hours. That was a pleasant surprise. car back sooner, something the likes of 3 hours. That was a pleasant surprise. More
by PJHSCHNEE
Employees Worked With
March 11, 2023
Excellent service and very helpful tech advice from our service rep Kevin. Service was done in a very professional and timely manner. We are very pleased with the service he has provided to us. service rep Kevin. Service was done in a very professional and timely manner. We are very pleased with the service he has provided to us. More
by KENNISH123
Employees Worked With
March 10, 2023
Dirito Brothers is an awesome dealership. I bought my 2018 Tiguan there and have it serviced every since. Excellent sales experience, financed and service, all excellent. I bought my 2018 Tiguan there and have it serviced every since. Excellent sales experience, financed and service, all excellent. More
by kennethcdenham
Employees Worked With
March 09, 2023
Timeliness and efficiency are the order of the day, as well as great customer service. well as great customer service. More
by JW3696
Employees Worked With
March 09, 2023
Service Advisor was great! Friendly and professional and he over delivered on the readiness of my vehicle. Great service department Friendly and professional and he over delivered on the readiness of my vehicle. Great service department More
by DEEANNRIVAS
Employees Worked With
Can’t recall name - Saturday Guy
