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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,104 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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September 01, 2022
As always, they went above and beyond, even working late to make sure I got my car back the same day. to make sure I got my car back the same day. More
by herminefg
Verified CustomerEmployees Worked With
August 28, 2022
Had an appointment to have running boards installed. . It seems there were missing parts in the box, so had to come back a week later. This was handled very well by Kevin and his crew. . It seems there were missing parts in the box, so had to come back a week later. This was handled very well by Kevin and his crew. More
by Hascall
Employees Worked With
August 27, 2022
Sean provided excellent customer service and support while my car was in the shop. I was very satisfied with the overall experience. while my car was in the shop. I was very satisfied with the overall experience. More
by SOPHIAB1
Employees Worked With
August 27, 2022
Very happy with Sean’s customer service and his support while my car was in the shop. Excellent experience. while my car was in the shop. Excellent experience. More
by SOPHIAB1
Employees Worked With
August 25, 2022
As my advisor, Marina was extremely helpful in helping me understand the maintenance requirements of my vehicle. Also being able to communicate via text and getting timely responses made communication a lot understand the maintenance requirements of my vehicle. Also being able to communicate via text and getting timely responses made communication a lot easier. More
by ruolin_lin
Employees Worked With
August 24, 2022
Very pleasant & professional. A little confusion regarding appt. Was told when I scheduled appt that I could wait for vehicle because it wouldn’t take long. That was wrong. It A little confusion regarding appt. Was told when I scheduled appt that I could wait for vehicle because it wouldn’t take long. That was wrong. It took 2 1/2 hrs. More
by N2TROUT
Employees Worked With
August 21, 2022
Always a friendly and thorough experience. My 5th Jetta is a keeper, having just bought out the lease on my 2019 SEL Premium... since I'll probably never purchase such a fully-loaded vehicle My 5th Jetta is a keeper, having just bought out the lease on my 2019 SEL Premium... since I'll probably never purchase such a fully-loaded vehicle again! More
by wrwagoner
Employees Worked With
August 19, 2022
Sean was very informative and helpful while getting my car set up for service and in providing the summary upon pickup. car set up for service and in providing the summary upon pickup. More
by cyclingtrav925
Employees Worked With
August 13, 2022
My daughter waited from 7am to 1pm for an oil change at the dealer . Sure our appointment was at 103o but I was told if i bring the car at 7 am and wait It could be done sooner. That didn’t work ! She wait the dealer . Sure our appointment was at 103o but I was told if i bring the car at 7 am and wait It could be done sooner. That didn’t work ! She waited and waited and waited ….. More
by ERNSFPD
Employees Worked With
