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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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Verified Customer
August 04, 2022
I had a Friday emergency - a dead battery - and Kevin in the service department really helped me out. He and the rest of the department went beyond the norm for me, and I am very happy about it. Good work! the service department really helped me out. He and the rest of the department went beyond the norm for me, and I am very happy about it. Good work! More
by B.POITEVIN
Employees Worked With
August 03, 2022
I was pleased with the purchase and experience but Shannon in the service department went above and beyond to make me a happy customer. Shannon in the service department went above and beyond to make me a happy customer. More
by Chrisheller70
August 03, 2022
Efficient, clean, nice employees, gets back to answer any questions. at times pushy to offer unwanted services any questions. at times pushy to offer unwanted services More
by mrm_sale
August 02, 2022
Thanks for your help, Sean! The process was painful and won’t hesitate to use Dorito bros for my next service. The process was painful and won’t hesitate to use Dorito bros for my next service. More
by GINACAV11
Employees Worked With
August 02, 2022
Took my ID4 in for the annual maintenance and received excellent services. The dealer called Lyft to take me home and bought me back since it took more than 4 hours. I am very happy I bought my ID4 from excellent services. The dealer called Lyft to take me home and bought me back since it took more than 4 hours. I am very happy I bought my ID4 from Dirito Brothers Walnut Creek. More
by Tanggg
July 30, 2022
Service options were clear and I really appreciated Sean's helpful and clear communication throughout the entire process. Sean's helpful and clear communication throughout the entire process. More
by JUDYJJ
Employees Worked With
July 28, 2022
Volkswagon provided great service. The price is high but the customer service is great. Thank you. The price is high but the customer service is great. Thank you. More
by rfrancis4
Employees Worked With
July 25, 2022
Routine service was not completed on the same day, as expected. Meant having to be picked up and taken back the next day to get the vehicle. expected. Meant having to be picked up and taken back the next day to get the vehicle. More
by ppande
Employees Worked With
July 24, 2022
Marina was great. She took the time to listen and was clear in explaining what was being done to my car. She was attentive and kept me updated about my car throughout She took the time to listen and was clear in explaining what was being done to my car. She was attentive and kept me updated about my car throughout the day More
by SSCHONBERG
Employees Worked With
