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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,105 Reviews

3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 23, 2022

Always great customer service. Have been coming here for years and will continue to keep coming back. More

by JIMSCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your ongoing business and look forward to seeing you again!

July 22, 2022

Kevin was great with communicating the status of my service. He was also easy to work with and provided information on future repair needs More

by PATHAMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to learn that Kevin earned your 5 stars on behalf of Dirito Brothers VW! Thank you for your visit.

July 21, 2022

II was very impressed with the service and detail of the service department. Customer service was equally impressive! What more can I say?! More

by ROSEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear the positive feedback! Thank you.

July 21, 2022

Always a good experience, always good people who go out of their way to resolve any service issue. Support staff are always polite and professional. More

by LCURTIS_E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

What great feedback to receive! Thank you for choosing Dirito Brothers VW and thank you for taking the time to share your experience.

July 18, 2022

Great as usual! ! Always bring both of my cars here. Staff is always friendly and helpful. More

by ASMITTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your ongoing business. Glad to know that our Service team has provided you with such a positive experience.

July 16, 2022

The see is tech was great and felt vey comfortable at the location and everyone I dealt with were good More

by timnasty15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that your recent visit went smoothly. Thank you for the positive review!

July 14, 2022

Dirito Bros is the best! Sales team and service deptrtment are A+. i have purchased several cars from them - first in 1986! More

by Matt C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Matt, sorry for the delayed response to your review, but we really want to thank you for your longstanding relationship with Dirito Brothers and certainly appreciate your very positive feedback. Thank you!

July 12, 2022

Sean was very helpful and was very informative through the entire service. He also alerted me of future services for my a ID.4 More

by f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear your recent Service visit went well and was a positive experience. Thank you for your feedback.

July 11, 2022

Service was very friendly and super efficient. I was very pleased with everyone I encountered More

by EWSANLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department team
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recent visit and your positive review. Thank you!

July 11, 2022

Took my car there for service. Very good experience. They got me lyft back and forth. All good. More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, John. Glad it went smoothly.

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