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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,105 Reviews

3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 10, 2022

My car’s ignition unit was replaced. Work was completed sooner than anticipated. Car is working great now! More

by MARY84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear all is working well, now. Thanks for allowing us the opportunity to help.

July 09, 2022

My car needed a control panel and an airbag fix. Took my car to Dirito Brothers in Walnut Creek and had the repairs done on the same day. In addition, they added other complementary services with a More

by dnareaction99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to receive your feedback. Thank you for choosing Dirito Brothers VW!

July 08, 2022

Great customer service for car servicing and the products/supplies department. Did the maintenance/oil change... service, allowing me and my car to leave without waiting too long. Informed me of u More

by CAHBONISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad that your recent Service visit went so well. Thank you for the kind comments.

July 07, 2022

Thank you, Shannon, and Service Center Team members for making this a great experience. Excellent work! More

by LIMMYCLAXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business and your positive feedback. Glad to hear that the visit went well.

July 04, 2022

Happy smile make me happy with her professional professional and concise response. Thank you very much More

by gyuclee
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad you enjoyed your visit. Thanks for the kind words!

June 30, 2022

Extraordinary service… Straight forward information great customer service… i’m so glad to be a part of the Volkswagen team… More

by CMEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

And nice to have you as a fellow Volkswagen enthusiast!

June 29, 2022

Nice and professional. Always reliable and everyone there is very communicative about the statues of my car. More

by TEAGANV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback on your recent Service visit. Glad we could be there for you!

June 27, 2022

work was completed quickly and without issue. communications were thorough, complete and timely. thank you. More

by ryan@lindsaylink.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your feedback. Glad to hear that all went well on your recent visit.

June 25, 2022

Constantly improved by the spectacular customer service at this place. Kevin and the rest of the team continue to shine! More

by jasonring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Love that word "spectacular"! Thanks for the wonderful feedback.

June 24, 2022

I have worked with both Marina and Kevin and they are both very professional and helpful in getting my service done. More

by TTCOWDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback regarding Marina and Kevin. Nice to know that their professionalism is appreciated.

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