Dirito Brothers Walnut Creek Volkswagen - Service Center

Love the friendly service and communication. Very helpful and fair. Have always taken my car here and will continue to. Very helpful and fair. Have always taken my car here and will continue to. More

Courteous professional service delivering on time performance. Theg kept me informed of progress via text. performance. Theg kept me informed of progress via text. More

Marina was very knowledgeable, helpful and supportive. Everyone was helpful and know what they are doing. Everyone was helpful and know what they are doing. More

Feel confident my car is being well taken care of at this dealership, and I love working with Marina! dealership, and I love working with Marina! More

Outstanding service and incredible personnel. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. They are customer service oriented and are patient. Plus they have done an incredible with maintenance on my 2011 VW Jetta. More

Best experience ever at Dirito brothers, I went in for a warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and wil warning light issue with my vehicle and they were so professional and made everything such a smooth process. Sean from services was on point and will always contact me in a timely manner. More

My check engine light was on when I dropped my car off. When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service assoc When I picked it up later that evening, the light was turned off. By the time I turned it on in the morning, the light was back on. The service associate did not reach out to even explain what the problem was. I had to text and ask the following morning, in which it was explained that there is an issue, but it’s “safe to drive.” He then asked when I could come in so the service team could take a look at my engine. I responded within 15 minutes and then he never responded to that. I normally don’t give bad reviews, but I’m just not happy with this treatment at all. I made an appointment on my own through the website with another associate who I’ve worked with in the past and is an excellent communicator. More

Everything well very well. No problems or complaints. They corrected a problem made by a different facility. No problems or complaints. They corrected a problem made by a different facility. More

Friendly service and I love the new mobile experience for the service done on my car! the service done on my car! More

I always get the best service from Kevin. I apreciate his vast knowledge, attitude and honesty I apreciate his vast knowledge, attitude and honesty More