Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,140 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,140 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
May 02, 2022
Excellent service and punctuality! Marina was very professional and explain me everything I need for the service of my car. Marina was very professional and explain me everything I need for the service of my car. More
by jose felix
Verified CustomerEmployees Worked With
April 30, 2022
Very good with updates. They got to my car even though I failed to make an appt. Pleasure to work with. They got to my car even though I failed to make an appt. Pleasure to work with. More
by CHRIS
Employees Worked With
April 28, 2022
The issue was not addressed at the 20k service, even though I brought it up. And it is on-going following the service work on 4/26. though I brought it up. And it is on-going following the service work on 4/26. More
by tirzaong
April 28, 2022
Shanon and Marina are the most professional, customer service-oriented people I have had the pleasure to work. service-oriented people I have had the pleasure to work. More
by COMPAGLIARUGBY
April 28, 2022
From the initiate service provided by Kevin all the way to the exit with Ron Simi and everyone in between, I was very satisfied with my experience at Dirito Bros. I always am. Please thank the service team to the exit with Ron Simi and everyone in between, I was very satisfied with my experience at Dirito Bros. I always am. Please thank the service team on a job well done! Thanks, Geri Zarate More
by GERI2
Employees Worked With
Other Employees :
Ron Simi, a woman who answered my synthetic oil question and both cashiers. Sorry I don't know their names.
April 26, 2022
Sean and team made the service experience easy and painless (unlike this survey which requires a minimum number of words) :-) painless (unlike this survey which requires a minimum number of words) :-) More
by RYAN.THOMPSON
Employees Worked With
April 20, 2022
Very professional, and takes care of their customers. They are very diligent in their work and very thorough. They are very diligent in their work and very thorough. More
by walter_matthews
Employees Worked With
April 20, 2022
The Service Department is always on time. Work is completed in a timely fashion. Sean is efficient and professional. Work is completed in a timely fashion. Sean is efficient and professional. More
by Gregg
