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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,118 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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December 03, 2021
Service had the car ready when he said it would be. Took the cart in at 7 am and it was ready by 9 am the cart in at 7 am and it was ready by 9 am More
by GRDBMW
Verified CustomerEmployees Worked With
December 03, 2021
I had an emergency tire need and they not only replaced the tire but took care of a recall, and provided a 40K service. They made room and completed in one day. The service tech/advisor was wonderful. the tire but took care of a recall, and provided a 40K service. They made room and completed in one day. The service tech/advisor was wonderful. More
by DNEFF0
Employees Worked With
November 27, 2021
This dealership is either unable or unwilling to resolve my cars problems. I have brought my car in for repairs 4 times in the past few weeks - 3 of them for the same exact problems. And still the problem my cars problems. I have brought my car in for repairs 4 times in the past few weeks - 3 of them for the same exact problems. And still the problems remain. It is as if they sat on the car for 2 to 3 days and did not even touch it. More
by DARIUSH_SHIR
Employees Worked With
November 25, 2021
We always come to Dirito brothers, all the way from Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. Livermore, for thorough and timely service. Service reps explain thoroughly and listen carefully to our needs. More
by MYOOZIK
Employees Worked With
November 24, 2021
They were quick and efficient with my 10000 mile service. They also offered Lyft rides to and from the delearship They also offered Lyft rides to and from the delearship More
by WC
Employees Worked With
November 23, 2021
would like to have further information about my car for service. However, the text platform was great and informative. service. However, the text platform was great and informative. More
by daynej
November 22, 2021
My experience was very pleasant. I will not be answering another survey if you are going to make me write about it again. Have a great day, another survey if you are going to make me write about it again. Have a great day, More
by RUBYMADRID
November 22, 2021
Very good experience. Kevin is top notch. I was a bit cranky and he took care of the issues in a very professional way. cranky and he took care of the issues in a very professional way. More
by MGUICHARD
Employees Worked With
November 21, 2021
Service was excellent! They provided pictures of my vehicle and provided information on everything that needed to be fixed and why. Very quick service as well! vehicle and provided information on everything that needed to be fixed and why. Very quick service as well! More
by LUCASDELGADO734
Employees Worked With
