Dirito Brothers Walnut Creek Volkswagen - Service Center

Thank you for your service, nice and fast service and timing. In and out without issues or hold ups. Recall was performed nicely and no charge. timing. In and out without issues or hold ups. Recall was performed nicely and no charge. More

Appreciate the service and team at Dirito! Great service and sales. I especially appreciate their combination of great internet and in person support. Thank you and sales. I especially appreciate their combination of great internet and in person support. Thank you More

Excellent service. Great communication. A++++. Kevin did an excellent job listening to my concerns about my car problem. Love that they offered a Lyft back home. Thank you. an excellent job listening to my concerns about my car problem. Love that they offered a Lyft back home. Thank you. More

Disappointing . I feel like the service is not detail oriented. Each time I have brought the car in, something is not done correctly. Fluids have not been topped off, computer has not been reset and thi oriented. Each time I have brought the car in, something is not done correctly. Fluids have not been topped off, computer has not been reset and this time the sticker of when the car should return for service says 7/2020. It is now 2021. More

Kevin was awesome and the communication was outstanding. I will now make Dirito VW my go to for my Passat. Thank you for a wonderful experience. I will now make Dirito VW my go to for my Passat. Thank you for a wonderful experience. More

Everyone was very nice and provided quality service. My car was done on time and ready for me when i arrived. Communication was good. Thanks Volkswagen. car was done on time and ready for me when i arrived. Communication was good. Thanks Volkswagen. More

Dirito is great and Kevin is great. When i need something service wise, Kevin always helps. I really appreciate their efforts to get me in and out quickly. service wise, Kevin always helps. I really appreciate their efforts to get me in and out quickly. More

The dealership is clean and spacious - it’s a welcoming place. It is easy to make an appointment online, and the service desk was ready for us at our appointment time. Our service rep was helpful and knowl place. It is easy to make an appointment online, and the service desk was ready for us at our appointment time. Our service rep was helpful and knowledgeable. More

Thanks Sean Thomas for taking care of my car. Upon arrival he was very attentive and when I arrived to pick up my car he was very attentive and explained to me what service that was done with my car. arrival he was very attentive and when I arrived to pick up my car he was very attentive and explained to me what service that was done with my car. Great service! More

1st time here and I'm really pleased with my experience. Kevin was courteous and showing great care. The same with the cashiers and the drivers. Kevin was courteous and showing great care. The same with the cashiers and the drivers. More