Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,137 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
I have a super mega hyper extended warranty that costs quite a bit and I have to pay for tire rotation? Didn’t wash my car and didn’t get a courtesy vehicle like last time. quite a bit and I have to pay for tire rotation? Didn’t wash my car and didn’t get a courtesy vehicle like last time. More
Great serviice. Car was ready sooner than I expected. No problems with anything. I always get excellent service at Dirito Brothers and will continue to bring my.car there. problems with anything. I always get excellent service at Dirito Brothers and will continue to bring my.car there. More
Tim, the service advisor was so nice and helpful since Tim, the service advisor was so nice and helpful since it's my first time to have my car service in your dealership. That was a good experience. Tim, the service advisor was so nice and helpful since it's my first time to have my car service in your dealership. That was a good experience. More
I arrived assuming something was wrong with my car because i could no longer pull up and out of my driveway. Actually, the car was smarter than I am; if the defroster was on, this driveway feat was no because i could no longer pull up and out of my driveway. Actually, the car was smarter than I am; if the defroster was on, this driveway feat was no longer possible. Kevin figured out my problem (not my car's problem), saving me a service visit. He did this without making me feel dumb. So mow i check the defroster and pull out of the driveway without problems. Thanks, Kevin. More
Great people. Great service. I have confidence in the honesty and integrity of the people at Doritos Brothers. This is very important as I continue to have my service done there. honesty and integrity of the people at Doritos Brothers. This is very important as I continue to have my service done there. More
Mr Kevin was very nice and was very helpful to me. I wish him and his screw GOOD LUCK! My car was finished on time him and his screw GOOD LUCK! My car was finished on time More
Sean was very friendly, and took note of my complaint when I dropped my car for a service/parts. Sean is not listed in the service dept below. I only wish there was a rental car option available on si when I dropped my car for a service/parts. Sean is not listed in the service dept below. I only wish there was a rental car option available on site. Also status at least once thru the day would have been nice, along with a wipe down of the car when I picked it up. More
Place is. Cleanand customer service is awesome. Friendly management. They explained everything and whatever is in service and they finished on the promise time. Excellent service. management. They explained everything and whatever is in service and they finished on the promise time. Excellent service. More
Everything was great! Quick check in process, and service was done timely. All of the issues that I had with the car were resolved and good to go! was done timely. All of the issues that I had with the car were resolved and good to go! More
Great service! Marina made sure I had my service done same day and was able to help me any way she could if it took an extra day. So friendly and personable same day and was able to help me any way she could if it took an extra day. So friendly and personable More