Dirito Brothers Walnut Creek Volkswagen - Service Center

Quick and easy. Thank you for fixing the recall on my car. Have a good weekend all! Best service at VW Dirito in walnut creek car. Have a good weekend all! Best service at VW Dirito in walnut creek More

I made an appointment for oil change, I dropped off my car 7:30am and it was ready by noon. Thank you Sean for your Professionalism. car 7:30am and it was ready by noon. Thank you Sean for your Professionalism. More

Quick, efficient, responded to all my questions nicely. Excellent experience and could not have been happier with everything from start to finish - made the process so simple! Would absolutely recommend Excellent experience and could not have been happier with everything from start to finish - made the process so simple! Would absolutely recommend to to anybody in the market for a new or used vehicle! More

I was very pleased with the service. I came in for my 30K maintenance and a safety recall. All appeared to be done well. Tim was the service advisor. He did a great job and kept me informed. My car n 30K maintenance and a safety recall. All appeared to be done well. Tim was the service advisor. He did a great job and kept me informed. My car needed to stay overnight. Tim sent a text stating it would be ready before noon the next day. I called the next morning. Tim was off, but Marina answered the phone and she helped me out. She found out my car was ready for pickup! Tim also helped me out with my key getting stuck and not popping out quickly. He fixed that for me and showed me what to do in the future if it happens again. I also want to put a good plug in for both Kevin and Marina. They've helped me there numerous times and I always get great customer service from them. I'm looking forward to getting into another lease in 2022 with Dirito Brothers of Walnut Creek. I hope it can work out. John Benitez has been a great help as my sales person. I look forward to that!! Thank you! Regards, Lee Valvis More

Marina's cordiality and professionalism made my customer experience truly satisfying. She was sympathetic, exact, and delivered on all her promises. It's employee's like Marina that actually make the stress experience truly satisfying. She was sympathetic, exact, and delivered on all her promises. It's employee's like Marina that actually make the stress of car maintenance an enjoyable process. More

Great place Why are you forcing a review of 25 words or Great place Why are you forcing a review of 25 words or greater I am only completing this so people can see their scores f to the scoring company Great place Why are you forcing a review of 25 words or greater I am only completing this so people can see their scores f to the scoring company More

Booking an appointment was made easy and I got my vehicle back the same day. I only wish I didn’t have to pay out of pocket for a ride share because I wasn’t within the range of a free ride. back the same day. I only wish I didn’t have to pay out of pocket for a ride share because I wasn’t within the range of a free ride. More

Just came in for a basic recall service. Marina was nice and the check in process was very quick. No complains from me thus far and the check in process was very quick. No complains from me thus far More

Had a great service from Tim who accommodated my schedule and took into consideration that I only have one car and so did all he can to make sure it was ready by the end of the day for me. and took into consideration that I only have one car and so did all he can to make sure it was ready by the end of the day for me. More

My service appointment went smoothly and Tim made sure that I got out quickly. I appreciate his hard work! If I’m in that area I will definitely be back. that I got out quickly. I appreciate his hard work! If I’m in that area I will definitely be back. More