Dirito Brothers Walnut Creek Volkswagen - Service Center

Kevin was great as usual. Very professional an personable. George always call to make sure that everything was OK. Overall, very good experience dealing with the Walnut Creek Dealership. personable. George always call to make sure that everything was OK. Overall, very good experience dealing with the Walnut Creek Dealership. More

Marina was awesome. Customer service is easy when everything goes well. However, when I picked up my vehicle and I got home the infotainment system had not been fully programmed. I contacted Marina a everything goes well. However, when I picked up my vehicle and I got home the infotainment system had not been fully programmed. I contacted Marina and she was able to get me in the next time I was available and got the problem solved. She performed in the crunch. She’s a keeper and will be the reason I return to Dirito Bros for service. More

Sean did a great job on execution and providing some detailed repair notes for my claim against Jiffylube which they have already accepted. So as usual, Dirito VW never lets us down over the decades! detailed repair notes for my claim against Jiffylube which they have already accepted. So as usual, Dirito VW never lets us down over the decades! Cost seemed excessive, but its hard to know? One customer service hint for Sean. Even when you say the job will take 4 hours, it often takes longer. Its helpful to keep the customer informed on the progress of the repair. 5.5 hours in, I had to call Sean rather than him proactively calling me. Ended up defering pick-up until next morning...no biggie. More

Appreciate the fast service and convenience for this basic work. I have been several times in the past without any issues. I will back again. basic work. I have been several times in the past without any issues. I will back again. More

Very professional staff. Work was done efficiently and in the time promised. The location was close to a restaurant allowing me to grab breakfast. (out door seating of course). the time promised. The location was close to a restaurant allowing me to grab breakfast. (out door seating of course). More

Kevin was great explaining the whole service process, very professional. I was very pleased. Xxx xx xxxx xxxxxx xxxxx xxxxxx. Xxxxxx. Xxxx xxxx x xx very professional. I was very pleased. Xxx xx xxxx xxxxxx xxxxx xxxxxx. Xxxxxx. Xxxx xxxx x xx More

Very professional greeting staff. Work was done efficiently and as requested. Will continue to recommend. Good location for doing things while work was done. Very aware of COVID situation for cu efficiently and as requested. Will continue to recommend. Good location for doing things while work was done. Very aware of COVID situation for customers. More

Sean took great care of me and got our car repaired in a timely manner. He exceeded my expectations. I would highly recommend Sean and this dealership. timely manner. He exceeded my expectations. I would highly recommend Sean and this dealership. More

Had the perfect experience yesterday at Dirito brothers. Got a new head light and a turning light replaced, that I had forgotten to tell them about. Called them, had parts checked, asked to come and every Got a new head light and a turning light replaced, that I had forgotten to tell them about. Called them, had parts checked, asked to come and everything was fixed. More

I was very pleased with the service i received. Everone was very accommodating.xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx was very accommodating.xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More