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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,130 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,130 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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January 27, 2025
Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considered valued employees. Corporate Volkswagen doesn’t cares about the American product that I own, 2014 VW Passat TDI. The Passat TDI obviously has a systemic well known problem of plugging heater cores and cooling system. I have had my car in for service many times with the same problem and it will not stop through out the rest of the life of the car. VW will not take responsibility this problem. I will be selling this car asap and never be back. More
by BRUCEMREED
Verified CustomerEmployees Worked With
Other Employees :
Where is the rating for the most important employees of the service department, the mechanics. Phil the diesel mechanic is excellent
January 24, 2025
Marina was super helpful and very knowledgeable . She's also very professional kudos to Marina She's also very professional kudos to Marina More
by Tanjiro Kamado
Employees Worked With
January 24, 2025
The clutch on my Jetta was replaced on time, as promised, and appears to be operating very well. Why the clutch should need replacing at less than 35,000 miles is another question. and appears to be operating very well. Why the clutch should need replacing at less than 35,000 miles is another question. More
by RMUNRO2640
Employees Worked With
January 21, 2025
Sean is always so polite and helpful! This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. More
by MICKEYOR
Employees Worked With
January 20, 2025
Kevin was great! He was communicative over text and they finished the work before promised. He was communicative over text and they finished the work before promised. More
by jacob.kislevitz
January 19, 2025
No wait time, professional staff, checking in and out was done quickly, and car service was completed ahead of schedule. done quickly, and car service was completed ahead of schedule. More
by ROLLO0
Employees Worked With
January 19, 2025
Dirito Bros Walnut Creek is a friendly, efficient, and accessible dealership and service center with a fantastic staff. accessible dealership and service center with a fantastic staff. More
by susanhalliday
January 18, 2025
Very nice place. Employees are very responsive. My service advisor was great! Everything went smoothly and my car is back on the road. Employees are very responsive. My service advisor was great! Everything went smoothly and my car is back on the road. More
by DOLYNSMITH91
Employees Worked With
January 18, 2025
Friendly group. All very helpful. Knowledgeable. Nice, accommodating, I will continue to come back to dirito bros. All very helpful. Knowledgeable. Nice, accommodating, I will continue to come back to dirito bros. More
by THADEUS_JOHNSON
January 18, 2025
The service was excellent got the car done in good time very professional was very helpful and happy with very knowledgeable of what's going on with the vehicle very professional was very helpful and happy with very knowledgeable of what's going on with the vehicle More
by jdfoster27
Employees Worked With
