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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,186 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,186 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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January 13, 2021
Kevin is very professional and always makes me feel welcome. He is knowledgeable and listen to concerns and questions. We have bought all of our cars from this dealership and Kevin has been my go to s welcome. He is knowledgeable and listen to concerns and questions. We have bought all of our cars from this dealership and Kevin has been my go to service advisor. More
by MARIAMLAVECCHIA
Verified CustomerEmployees Worked With
January 10, 2021
Very easy to schedule the appointment. Great communication by Tim. Text updates were great! Chatted with Gus about ID4 when I came to pick up. We love Gus!!! communication by Tim. Text updates were great! Chatted with Gus about ID4 when I came to pick up. We love Gus!!! More
by jadyc5
January 09, 2021
Sean was a great service advisor--thorough, professional, and personable--always received excellent service at Dirito Volkswagen. We have bought three cars at Dirito--always treated very well. and personable--always received excellent service at Dirito Volkswagen. We have bought three cars at Dirito--always treated very well. More
by bradkearns
January 07, 2021
Staff were very nice and helpful.I had purchased the Staff were very nice and helpful. I had purchased the service package when I purchased the car and was a little disappointed to be told I had to pay Staff were very nice and helpful. I had purchased the service package when I purchased the car and was a little disappointed to be told I had to pay for tire rotation. I expressed my surprise and disappointment but they did it anyway. So that was nice. More
by MARK
Employees Worked With
Tim Luong
January 05, 2021
Fast, friendly, and easy service. From booking the appointment online to text updates for completion of ther service. Will definitely be going back for all of my car maintenance. appointment online to text updates for completion of ther service. Will definitely be going back for all of my car maintenance. More
by reilly.williamd
January 03, 2021
I've always had great service from Dirito Bros, Walnut Creek - friendly, knowledgeable and efficient. Getting an appointment is seamless, and the work is always of high quality. Creek - friendly, knowledgeable and efficient. Getting an appointment is seamless, and the work is always of high quality. More
by GEOFF246
January 01, 2021
Kevin was so nice and helpful. He made my time their quick and easy. He wasn't pushy nor rude.Great customer service all around 😁 quick and easy. He wasn't pushy nor rude.Great customer service all around 😁 More
by TAMERABLACKNELL
December 30, 2020
We’ve been with Dirito Brothers VW for past 20 years through 3 Saabs, 3” Nissan, and on our 5th VW. Sales and service have been great especially working with same staff for most of our years there. through 3 Saabs, 3” Nissan, and on our 5th VW. Sales and service have been great especially working with same staff for most of our years there. More
by Patzoo
December 26, 2020
Kevin and team were great. Went there to get a faulty infotainment system fixed on my GTI. They had it done the same day. Highly recommended. infotainment system fixed on my GTI. They had it done the same day. Highly recommended. More
by NEVANSCPA
Employees Worked With
December 23, 2020
Marina did a great job with communicating with me on the status of my repair. From texts to direct calls, she was very responsive and always friendly status of my repair. From texts to direct calls, she was very responsive and always friendly More
by NGUYENBEE
Employees Worked With
