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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,144 Reviews
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3,144 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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January 31, 2025
Great Service, appreciated not being "up-sold" when just getting a recall taken care of. getting a recall taken care of. More
by pauljbold
Verified Customer
January 30, 2025
Kevin was great to work with. But they could not look at the electrical issues on the day I brought the car in. But they could not look at the electrical issues on the day I brought the car in. More
by heatherfontanilla
Employees Worked With
January 30, 2025
The entire team has been very friendly & helping. I was even offered water/ coffee while I was waiting! I was even offered water/ coffee while I was waiting! More
by debasish111
Employees Worked With
January 28, 2025
Friendly, highly knowledgeable, outstanding service! It's been absolutely pleasure being served at Dirito Brothers dealership at Walnut Creek! It's been absolutely pleasure being served at Dirito Brothers dealership at Walnut Creek! More
by waltsquo
Employees Worked With
January 28, 2025
Customer service are friendly, easy access. The place are clean and waiting are clean too. The place are clean and waiting are clean too. More
by pingladines
Employees Worked With
January 28, 2025
Marina was extremely communicative and helpful. She made the process very smooth for me. Gus is also wonderful! She made the process very smooth for me. Gus is also wonderful! More
by Samantha
January 27, 2025
Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considered valued employees. Corporate Volkswagen doesn’t cares about the American product that I own, 2014 VW Passat TDI. The Passat TDI obviously has a systemic well known problem of plugging heater cores and cooling system. I have had my car in for service many times with the same problem and it will not stop through out the rest of the life of the car. VW will not take responsibility this problem. I will be selling this car asap and never be back. More
by BRUCEMREED
Employees Worked With
Other Employees :
Where is the rating for the most important employees of the service department, the mechanics. Phil the diesel mechanic is excellent
January 24, 2025
The clutch on my Jetta was replaced on time, as promised, and appears to be operating very well. Why the clutch should need replacing at less than 35,000 miles is another question. and appears to be operating very well. Why the clutch should need replacing at less than 35,000 miles is another question. More
by RMUNRO2640
Employees Worked With
January 24, 2025
Marina was super helpful and very knowledgeable . She's also very professional kudos to Marina She's also very professional kudos to Marina More
by Tanjiro Kamado
Employees Worked With
January 21, 2025
Sean is always so polite and helpful! This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. More
by MICKEYOR
Employees Worked With
