Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,140 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Just handled very professionally...I did not know what was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer se was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer service professional... More
Excellent job !Thank you very much !I am very happy Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks ag Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks again More
Service to just change oil at 120..00 was a bit pricey. Also, didn't wash my car which had been done at past services. Staff very nice and professional. Also, didn't wash my car which had been done at past services. Staff very nice and professional. More
Easy appointment, drop off and repairs. As usual, great experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. More
Dirito Bros tends to be a bit pricey for service, and tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work tends to over-evaluate needs maintenance or repairs, but Shannon, their Service manager, is committed to customer satisfaction and is willing to work with you to find the right mix of service for your needs and pocketbook. More
great experience here! Easy to make the appointment and Kevin explained things to me in a way I could understand! Will definitely be back and would recommend Kevin explained things to me in a way I could understand! Will definitely be back and would recommend More
Had appointment and car not looked at for three days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels More
They have it together at this dealership. Always a good experience. Kevin is professional and knowledgeable. By far exceeds other VW dealerships in the area. experience. Kevin is professional and knowledgeable. By far exceeds other VW dealerships in the area. More
Everything was good except the price which is way more higher than other Vw dealers. This was my first time here, very good customer service, but the price for a oil change was higher than other places! higher than other Vw dealers. This was my first time here, very good customer service, but the price for a oil change was higher than other places! More