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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,106 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,106 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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June 29, 2020
Exellent service Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. More
by RLA242
Verified Customer
June 29, 2020
As always a pleasure doing business with your company. This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you More
by DPBLAKE66
Employees Worked With
June 27, 2020
Outer boot replaces Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time a Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time and readiness call. More
by SKAUSTEL
June 27, 2020
AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More
by ECHENDU2
Employees Worked With
Other Employees :
Diego, Saul Canela
June 27, 2020
Excellent service my service rep Kevin kept me informed every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family More
by REEVESEDWARD
June 27, 2020
Wonderful service! Dirito Bros. is a terrific dealership. I'm always treated with respect and consideration. The staff is friendly and they explain everything I need t Dirito Bros. is a terrific dealership. I'm always treated with respect and consideration. The staff is friendly and they explain everything I need to know about my service appointment. No complaints, only compliments! More
by jopalmer7790
Employees Worked With
Marina
June 27, 2020
I had a very good experience when I took my car in, they were very organized, clean and efficient. I very much enjoyed coming in. were very organized, clean and efficient. I very much enjoyed coming in. More
by jensenclaire102
June 27, 2020
20K Service and Recall Repair Drop off was smooth and easy. Service area was clean and felt safe. Ride home was convenient. Work was completed on time and I am very satisfied. Drop off was smooth and easy. Service area was clean and felt safe. Ride home was convenient. Work was completed on time and I am very satisfied. More
by GEOROD58
Employees Worked With
June 27, 2020
For the service wise, its good. But be careful for the payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card and also hold the almost more then a half amount on the debit card too. So called them and they said it didnt showing us any amount that hold on your debit card. So I called next day but still didnt get help. Then I called back them after 4 days, still they said there is no amount is showing on their side, so I called our bank and connect to them with 3 way and then my bank describe them that is already process the amount on the debit card. So finally I have to dispute our transaction. More
by Henry
Employees Worked With
June 21, 2020
I absolutely love the service I get at Dorito Bros! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! More
by MICHELLEMLAMM
Employees Worked With
