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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,144 Reviews

3,144 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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January 20, 2025

Kevin was great! He was communicative over text and they finished the work before promised. More

by jacob.kislevitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're happy to hear you appreciated our team's communication and timely service at Dirito Brothers Walnut Creek Volkswagen.

January 19, 2025

No wait time, professional staff, checking in and out was done quickly, and car service was completed ahead of schedule. More

by ROLLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad we could meet your expectations at Dirito Brothers Walnut Creek Volkswagen.

January 19, 2025

Dirito Bros Walnut Creek is a friendly, efficient, and accessible dealership and service center with a fantastic staff. More

by susanhalliday
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're glad you found our dealership friendly and efficient.

January 18, 2025

The service was excellent got the car done in good time very professional was very helpful and happy with very knowledgeable of what's going on with the vehicle More

by jdfoster27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased you found the service helpful and professional at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience with us.

January 18, 2025

Friendly group. All very helpful. Knowledgeable. Nice, accommodating, I will continue to come back to dirito bros. More

by THADEUS_JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your kind words and continued trust in Dirito Brothers Walnut Creek Volkswagen. We're glad that our team could assist you.

January 18, 2025

Very nice place. Employees are very responsive. My service advisor was great! Everything went smoothly and my car is back on the road. More

by DOLYNSMITH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear your visit went smoothly and that our team took good care of you. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. Safe travels in your car!

January 17, 2025

Easy to get my car in. Marina is my service person. She’s great, always very helpful and friendly. More

by patsymickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. It's wonderful to know that our staff consistently makes servicing your car at Dirito Brothers Walnut Creek Volkswagen a positive experience.

January 17, 2025

Sean is awesome and has far exceeded what has been required of him in order to ensure I’ve gotten everything I need in a timely manner. More

by heidi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your 5-star review! We're delighted to know your experience at Dirito Brothers Walnut Creek Volkswagen went above and beyond your expectations. Providing timely and exceptional service is always our goal. If you need anything further, we’re here to help!

January 16, 2025

We are very happy with the service we recieved at dirito brothers in walnut creek More

by T.J.PRATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you're happy with our service at Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing your experience.

January 16, 2025

Quick intake and good communication along the way. Friendly and courteous. Good explanation of services performed. More

by JKOT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. We are glad that our team was courteous and friendly during your visit. Wishing you well on all your journeys.

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