Dirito Brothers Walnut Creek Volkswagen - Service Center

I just went in for a simple re-call service and I was in and out very quickly. Tim made the entire experience easy. They also work with Lyft as their “shuttle” & it is free of charge which I found very conv and out very quickly. Tim made the entire experience easy. They also work with Lyft as their “shuttle” & it is free of charge which I found very convenient! More

Good service, easy to get an appointment. Everyone was masked. I was asked “if” I wanted my car sanitized post-service. Maybe, given the current situation, you should perform this service automatically. masked. I was asked “if” I wanted my car sanitized post-service. Maybe, given the current situation, you should perform this service automatically. More

Excellent service Dwane and Shannon are the best Took Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service More

Everything was easy and quick. The people who work at Dorrito Brothers in WC are fantastic. They even sterilized my car before giving it back to me. Dorrito Brothers in WC are fantastic. They even sterilized my car before giving it back to me. More

Great experience as usual! Dirito Brothers makes it easy... Convenient location, super friendly service and an overall understanding of our needs make this dealership special. Dirito Brothers makes it easy... Convenient location, super friendly service and an overall understanding of our needs make this dealership special. We have owned VWs continually for over 35 years; both for us and now for our kids. No plans to change our strategy!!! Thank you! More

-too expensive for a maintenance that won’t even include car wash or vacuum; -tire pressure wasn’t done or sensor wasn’t reset. $171 for only checking, not replacing or wash... nothing. car wash or vacuum; -tire pressure wasn’t done or sensor wasn’t reset. $171 for only checking, not replacing or wash... nothing. More

Great family of people working together to bring great cars to Walnut Creek. They go the extra mile every time to make sure your taken care of and comfortable in any situation! cars to Walnut Creek. They go the extra mile every time to make sure your taken care of and comfortable in any situation! More

we bought our atlas with the great help of the dirito brothers staff and now we are very satisfied with the service they offer us for the maintenance of our car. Thank you brothers staff and now we are very satisfied with the service they offer us for the maintenance of our car. Thank you More

Reliable service Dirito has been our choice for VW for many years and there is no reason to change that. Reliable, responsive, professional service even during those d Dirito has been our choice for VW for many years and there is no reason to change that. Reliable, responsive, professional service even during those difficult times. More

People makes the difference I've now had interaction with parts and service at Dirito Brothers. My service advisor, Tim, did an excellent and professional job. He took the time I've now had interaction with parts and service at Dirito Brothers. My service advisor, Tim, did an excellent and professional job. He took the time to chat and keep me informed about the status of my vehicle while being serviced. Too many Service Advisors just want to push you through the system and send you on your way. Tim has a personal touch that makes a difference between 5 stars and 3. Having a few other cars, mainly BMW products, I've grown accustomed to a certain level of service that I expect. Unknowing VW and Dirito Brothers, I can comfortably state that they are at that level if not a bit above. Having a sense of confidence going to a business AND feeling like I am valued as their customer is important. In addition it is rare today to have a dealership that is still family owned and like the fact that the Dirito family is fully involved. More