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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,124 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,124 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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May 10, 2025
Marisa is knowledgeable and professional and worked with me, my insurance adjuster and Josh who repaired the rodent damage. It was seamless process and I appreciated the superior customer service. me, my insurance adjuster and Josh who repaired the rodent damage. It was seamless process and I appreciated the superior customer service. More
by denise.h.m3
Verified CustomerEmployees Worked With
May 09, 2025
It would have been 5 stars but you misplaced my car at pick up and it took over 20 minutes for you to find it. pick up and it took over 20 minutes for you to find it. More
by ELAINE5
Employees Worked With
May 07, 2025
Marina is always a pleasure to work with and answers any questions quickly. It took longer to complete the repair than I expected, but that might be due to the difficulty of getting SAAB parts. questions quickly. It took longer to complete the repair than I expected, but that might be due to the difficulty of getting SAAB parts. More
by EPOWERS
Employees Worked With
May 06, 2025
Good job. Team was great, customer service was awesome. Will be back for future services. Team was great, customer service was awesome. Will be back for future services. More
by JOSHUAHASKINS87
May 05, 2025
Kevin made the whole process quick and easy. He was able to answer all my questions. He was able to answer all my questions. More
by JGWALSON
Employees Worked With
May 05, 2025
My interactions with both Sean and Andres were very positive; both were professional and helpful, answering all my questions. positive; both were professional and helpful, answering all my questions. More
by dennishabecker
May 04, 2025
Kevin is my man. he is helping me for over 20 years he is patient and honest with the old man he even made a a drawing about the hangers for me so I understand i he is helping me for over 20 years he is patient and honest with the old man he even made a a drawing about the hangers for me so I understand it all the best Kevin see you at my next service appointment in September More
by bavaria1943
Employees Worked With
May 04, 2025
I was in and out, everything was right on time. The dealership was clean and welcoming The dealership was clean and welcoming More
by FARHADGHORBAN
Employees Worked With
May 04, 2025
Would have been a higher rating if they would have given me the online discount for the services they performed. Didn’t realize they had specials until after I paid me the online discount for the services they performed. Didn’t realize they had specials until after I paid More
by ascia
Employees Worked With
May 04, 2025
Told a part was ordered. 3 weeks later told it never happened. Text to service never answered. I had to go to the parts department and have it ordered even though the repair 3 weeks later told it never happened. Text to service never answered. I had to go to the parts department and have it ordered even though the repair is under warranty. More
by JAMESKROCHKA
Employees Worked With
