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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,257 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,257 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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April 03, 2025
Sean Thomas provides excellent service advice for the ID4 vehicle. He communicates well and proactively. vehicle. He communicates well and proactively. More
by TRVARGHESE
Verified CustomerEmployees Worked With
April 03, 2025
Marina did a fantastic job and kept me posted about the repair work progress all the time. repair work progress all the time. More
by Deshuang
Employees Worked With
April 03, 2025
Quick and easy service on a recall item. Staff very friendly - thank you very much Staff very friendly - thank you very much More
by kman7124
Employees Worked With
April 02, 2025
As usual, I received an update excellent service, with all available options and the services that are preferred or optional for my car, clearly presented to me. all available options and the services that are preferred or optional for my car, clearly presented to me. More
by aleksey.bogdanov
Employees Worked With
March 31, 2025
Great customer service from Sean in the Service Dept. Very easy to work with, provided regular updates. Very easy to work with, provided regular updates. More
by SKREDLY
Employees Worked With
March 31, 2025
The service advisor Marina is great. However, the door opener is sticky after getting it back from the recall. Will need to call to see if that can be corrected. However, the door opener is sticky after getting it back from the recall. Will need to call to see if that can be corrected. More
by ZOILABROWN2
Employees Worked With
March 29, 2025
I purchased a Certified '23 Jetta and the SiriusXM radio had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Lov had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Love them, and love the car. More
by HPLPAUL
March 29, 2025
Very helpful, kind,’informative and worked with my schedule. Great service ill use again for service schedule. Great service ill use again for service More
by andriaca
Employees Worked With
March 28, 2025
Exhaust pipe clamp needed to be replaced. Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed i Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed it myself. More
by adam.karson
Employees Worked With
Don’t know who it was
March 28, 2025
Own an ID4 and so very much appreciate the customer support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. More
by METTLER
