Dirito Brothers Walnut Creek Volkswagen - Service Center

I got message from shannon the car is ready and don’t need back rental car to enterprise and keep with you so now enterprise charge me 1 day extra, so you can check the camera and find i bring the rental need back rental car to enterprise and keep with you so now enterprise charge me 1 day extra, so you can check the camera and find i bring the rental car Wednesday @ 5:15pm it’s Chevrolet Camaro white color why you return it back to enterprise Thursday so now i need refund because it’s now my fault. More

Danny was my technician and he did an amazing job, got my car in and out in record time for a recall service, he was friendly knowledgeable polite and very helpful. car in and out in record time for a recall service, he was friendly knowledgeable polite and very helpful. More

Love Dirito Bros Service Everyone from Service advisors to technicians make this visit a positive and personal experience. Thanks to Shannon and Brian for taking care of us e Everyone from Service advisors to technicians make this visit a positive and personal experience. Thanks to Shannon and Brian for taking care of us every time. More

Exceptionally excellent Customer service will definitely purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you More

efficient but very expensive The car was completed as scheduled. The shuttle service was efficient and courteous. Everyone polite and helpful. The only problem is that we are s The car was completed as scheduled. The shuttle service was efficient and courteous. Everyone polite and helpful. The only problem is that we are slowly being priced out of Dirito because the cost is very high for routine service. More

It was really easy to drop my car off in the morning, they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. More

Routine Vehicle Service Easy to schedule the appointment and the staff takes care of the rest. They are all so friendly and make you comfortable on drop off and pick up. T Easy to schedule the appointment and the staff takes care of the rest. They are all so friendly and make you comfortable on drop off and pick up. They are very responsive to look at certain items that may come up for the appointment. More

Great! As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it w As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it was a recalled part that was replaced but still under warranty. More

This was my first visit to the service center, after the Hilltop VW center closed. I think the process was efficient, but the service entrance could have been more clear as where to enter. My service adviso Hilltop VW center closed. I think the process was efficient, but the service entrance could have been more clear as where to enter. My service advisor recognized me from my telephone call, and was able to get me checked in quickly. He even recommended a local place to get breakfast ( it was se early). I got a call a few hours later, and was able to get me car. Super easy. More

service i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacu i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacuum? something that says hey we want to earn 5 stars? just a thought More