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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,113 Reviews

3,113 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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January 22, 2020

Dirito Brothers always provided TOP CLASS Service I would like to express my gratitude and 100% satisfaction from the service and support I have received in the last decade consistently while always a More

by BRUCE1542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Mr Khavar, Thank you for taking the time to let us know about your experiences here and that Kevin has been providing you with top-notch service! Kind regards, Dirito Brothers Volkswagen

January 22, 2020

"Dirito Brother’s in walnut creek is great Great and quick service. Thank you Dirito Brother’s employees, you guys are the best and my only place I shop for cars! Thank you again. More

by zengy08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific feedback!

January 21, 2020

Danny is great and personable! I don’t live close but prefer to get my car maintenance here at VW Walnut Creek because of the service provided. I’ve gone to another VW location but left dissatisfied so I More

by MELANIEABANARES
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, it's great to hear that we have made your trip worth while!

January 21, 2020

Great service I was concerned such a new car had to be repaired so quickly but the staff was amazing and fixed my car quickly thank you! More

by JNETSTREETER
Recommend Dealer
Yes
Employees Worked With
Diego Soto, Tim Luong
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we got everything taken care of quickly, thank you!

January 20, 2020

Everything from scheduling my appt to repair a recall to getting a ride from the shuttle went smoothly. I have no complaints on the service I received from everyone in the service dept. More

by INNOCYNSSE22
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, we appreciate the feedback!

January 20, 2020

Danny was super helpful with diagnosis of the car’s problem. He then took care to find my warrantee information so I didn’t have to do it myself More

by RONSIMENAUER
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Ron, we appreciate the five star review!

January 20, 2020

Quick, efficient, and great service! Kevin was great! Extremely easy to communicate with, explained what needed to be done, and got everything wrapped up efficiently! Dropped off the car More

by CLINFOOT03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear everything went so smoothly, thank you!

January 20, 2020

From start to end the customer service received from VW Dirito Brothers was top notch! I was assisted by Marina and her knowledge and warm demeanor made me feel comfortable in leaving my vehicle for the da More

by REBES22
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review!

January 19, 2020

Marina was very helpful and kept me up to date throughout the process. She responded to all my questions and was always very quick to respond if I had to leave a message. More

by JILLEVANS579
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review Jill!

January 18, 2020

Fast and efficient. I like the staff, friendly and helpful. Service done without any issues. Would recommend the shop for any service or repair for VW’s More

by JISAIAH07
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

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