Dirito Brothers Walnut Creek Volkswagen - Service Center

Kevin is busy dealing with clients waiting for car service. He is also present at his desk and asks what needs to be done to our vehicles. He is helpful and points us in the right direction! service. He is also present at his desk and asks what needs to be done to our vehicles. He is helpful and points us in the right direction! More

AMAZING!! My first call to service was horrible. Then, a friend told me to call back and ask for Marina, so I did and everything changed. She was so helpful and My first call to service was horrible. Then, a friend told me to call back and ask for Marina, so I did and everything changed. She was so helpful and sweet! She got the job done on time and relieved all my stress. This is the kind of Service Advisor people want to deal with. Not grumpy ones who will not even try to work with you like my first call in. Thank you Don and Ron for getting this girl! She is a GEM! More

Friendly, efficient and professional Kevin was totally helpful. I made and error that required extra work and they didn't charge me for it. I couldn't be happier with Dirito Bros. Kevin was totally helpful. I made and error that required extra work and they didn't charge me for it. I couldn't be happier with Dirito Bros. More

Always helpful, responsive, and willing to go the extra mile. I am always comfortable trusting the quality of repairs and the recommendations of the folks in the service department. mile. I am always comfortable trusting the quality of repairs and the recommendations of the folks in the service department. More

Nice experience It was a long service to perform but I was happy that it was done right and not rushed and done poorly. Can't think of any negative things to say abo It was a long service to perform but I was happy that it was done right and not rushed and done poorly. Can't think of any negative things to say about it. Very happy. More

Great service. Was driven home after dropping off my car and then picked up when it was ready. Pleasant and helpful. Un stressful just like I like it. and then picked up when it was ready. Pleasant and helpful. Un stressful just like I like it. More

very good service Danny was informative, courteous and prompt about repairs necessary to fix engine light prompt. Also called that there would be no charge since car Danny was informative, courteous and prompt about repairs necessary to fix engine light prompt. Also called that there would be no charge since car was under supplemental warranty. More

Oil change Dirito Bros is very efficient and the staff is very friendly so it makes leaving your car less stressful. Kevin is so nice to talk to and really seem Dirito Bros is very efficient and the staff is very friendly so it makes leaving your car less stressful. Kevin is so nice to talk to and really seems to individualize each customers experience. More

Shannon In service was great! She explained everything prior to leaving my 2019 Golf R for routine service. Dealership provided immediate transportation to & from. All is good. prior to leaving my 2019 Golf R for routine service. Dealership provided immediate transportation to & from. All is good. More

On my first service, I received first class treatment from a first class dealership. Shannon was outstanding to work with. She exhibited.a strong, positive attitude, and did a great job explaining my ser from a first class dealership. Shannon was outstanding to work with. She exhibited.a strong, positive attitude, and did a great job explaining my service options. More