Dirito Brothers Walnut Creek Volkswagen - Service Center

The service I received was excellent, very professional made sure I was comfortable, and also had Lyfy assist me doing my weight. The refreshments and coffee was nice and anle to watch tv was a plus!! Than made sure I was comfortable, and also had Lyfy assist me doing my weight. The refreshments and coffee was nice and anle to watch tv was a plus!! Thank you!! More

I got in quick and the wait was 2 hours less then expected. Everything was fixed perfectly. I will be back. Danny was understating and made sure I understood everything. expected. Everything was fixed perfectly. I will be back. Danny was understating and made sure I understood everything. More

Shannon was the best! Huge help and has so much experience it really shows. My Touareg was fixed and serviced with little hassle. I will continue to bring my car here. experience it really shows. My Touareg was fixed and serviced with little hassle. I will continue to bring my car here. More

Disappointed Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged doo Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged door handle plastic during the process. More

Personaized and Caring Didn't think I could get better service than Kevin, who's always been great. Shannon is amazing; best customer service ever. I feel like I can really Didn't think I could get better service than Kevin, who's always been great. Shannon is amazing; best customer service ever. I feel like I can really trust her. Better looking than Kevin too,. More

Friendly & efficient This is my "go to" place. It's not exactly convenient -- I live 20 miles away, and there are closer repair/service shops -- but it's worth the drive. This is my "go to" place. It's not exactly convenient -- I live 20 miles away, and there are closer repair/service shops -- but it's worth the drive. I like the fact that they have the parts right there and do not have to wait for a delivery. I never have a problem getting a service appointment that fits my schedule, everyone is unfailing pleasant, and I'm really happy that they've taken to texting updates because that makes it so easy to keep on top of how things are going even if I'm away from my office. More

excellent service I am always pleased at how friendly and efficient the service department runs . never disappointed at the quality of repairs and they always treat me I am always pleased at how friendly and efficient the service department runs . never disappointed at the quality of repairs and they always treat me right. More

Excellent Service. Beyond my expectations. Extra bonus I was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. More

Service Representative was honest, courteous and professional. The repair process was explained in detail. Repairs were made and my vehicle was delivered on time. I will be definitely return as a r professional. The repair process was explained in detail. Repairs were made and my vehicle was delivered on time. I will be definitely return as a repeat customer. More

Quick and knowledgeable I took my 2012 Jetta in to get a microswitch replaced as part of a recall. Danny and team were really fast and did a great job. Thanks! I took my 2012 Jetta in to get a microswitch replaced as part of a recall. Danny and team were really fast and did a great job. Thanks! More