Back

Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,152 Reviews

3,152 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

Sort by
January 08, 2020

Very nice people working to make my experience a very good one. Keep up the good work!I recommend Dirito brothers highly thank you Mike More

by MICHAELOLFF
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Michael, we appreciate your business and recommendation!

January 06, 2020

Everyone was great, friendly and efficient. My car was ready on time and the work was done,super job, I will always come to Dorito Brothers More

by DKMAZAROFF
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review!

January 06, 2020

Great Service I have brought my Tiguan here for every service. This was the 40,000 mile service. Danny was great at getting me in and out. The service to drive m More

by Julie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your Tiguan Julie, we appreciate your business!

January 04, 2020

Simple and easy process Thank you Marina for demonstrating professionalism and kindness. Also I appreciate the shuttle services. I was able to get to and from work without an More

by SHANEEPRIMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear we could make your experience here efficient and seamless, thank you!

January 04, 2020

Great service Dirito again provided me with great service. The car was delivered on time and with the work done as promised. Expedient shuttle too. I would definit More

by PGSETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill - shuttle driver, Danny Keen
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star and recommendation!

January 03, 2020

10,000 mile service Everyone very courteous and helpful from greeting to getting service started to checking out. Work done promptly and explained in full. Shuttle drive More

by LDMYERS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience at our Service Department!

January 03, 2020

Business as usual - Excellence in Service Came in for an oil change and repair of the lighter sockets. Tim recommended we go with the 90,000 service. I agreed. I appreciate the recommendat More

by nje3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashiers! I am having a senior moment about theiur names!! They were great too!!, Diego Soto, Tim Luong
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such a pleasant experience here at Dirito Brothers Service department!

December 31, 2019

Best car dealership I always have a great experience every time I come here. I would totally recommend this place to all my friends. We have bought 2 cars from here alrea More

by rachellayza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel, Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, it's great to hear that we have been consistently providing top-notch service!

December 31, 2019

Great experience! Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being pa More

by AFSOTO22331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, I know Danny will appreciate your kind words!

December 30, 2019

Top Notch Dirito From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my tr More

by FredY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Diego Soto, Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this detailed and thoughtful review!

...
220
...