Dirito Brothers Walnut Creek Volkswagen - Service Center

Great service Dirito again provided me with great service. The car was delivered on time and with the work done as promised. Expedient shuttle too. I would definit Dirito again provided me with great service. The car was delivered on time and with the work done as promised. Expedient shuttle too. I would definitely recommend them. More

Simple and easy process Thank you Marina for demonstrating professionalism and kindness. Also I appreciate the shuttle services. I was able to get to and from work without an Thank you Marina for demonstrating professionalism and kindness. Also I appreciate the shuttle services. I was able to get to and from work without any unnecessary stress. More

Business as usual - Excellence in Service Came in for an oil change and repair of the lighter sockets. Tim recommended we go with the 90,000 service. I agreed. I appreciate the recommendat Came in for an oil change and repair of the lighter sockets. Tim recommended we go with the 90,000 service. I agreed. I appreciate the recommendation and the usual great service - from the driveway, to Tim, Diego in Sales who was helping me get the next VW for my wife, and the Cashier team. More

10,000 mile service Everyone very courteous and helpful from greeting to getting service started to checking out. Work done promptly and explained in full. Shuttle drive Everyone very courteous and helpful from greeting to getting service started to checking out. Work done promptly and explained in full. Shuttle driver was great More

Best car dealership I always have a great experience every time I come here. I would totally recommend this place to all my friends. We have bought 2 cars from here alrea I always have a great experience every time I come here. I would totally recommend this place to all my friends. We have bought 2 cars from here already and will be coming back sometime in 2020 for another one. Thank you Dorito Brothers for always making us feel welcomed and for the great services you provide. More

Great experience! Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being pa Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being patient and sharing very insightful information. By far, the best service advisor I’ve ever had at a car dealership. More

Top Notch Dirito From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my tr From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my trust in the VW car (my first was a '67 Type 3 Karman Ghia). I didn't go wrong Dirito because they, apparently, have awesome service folks. That was enough to have me come back and buy or 2nd VW from them. We bought the Golf Sportwagen TDI. The staff and service at Dirito.. can't say enough good about these folks. More

Service oil change In and out very thorough and what was going to be done. Keep me updated on status of the work. Car was waiting when I arrived for pickup. In and out very thorough and what was going to be done. Keep me updated on status of the work. Car was waiting when I arrived for pickup. More

Excellent Service! I took my VW Jetta to Dirito Bros. for a factory recall (micro switch), and was seeking advice for other service as well. Shannon Souza was very help I took my VW Jetta to Dirito Bros. for a factory recall (micro switch), and was seeking advice for other service as well. Shannon Souza was very helpful, friendly and answered all my questions, took my car and sent me on my way. I also want to mention that when I picked up my car the lady at the cashiers desk (did not get her name), was very polite and stopped was she was doing and left to get out car for us, when no one else was available, of which we really appreciated. More

quick turn around time The appointment process was easy, they were able to get me in in a timely manner and when it was convenient for me and the turn around time was quick. The appointment process was easy, they were able to get me in in a timely manner and when it was convenient for me and the turn around time was quick. More