Dirito Brothers Walnut Creek Volkswagen - Service Center

Amazing service They were fast friendly and very helpful. Tim was an excellent service manager for me. I would highly recommend Volkswagen for any future customers th They were fast friendly and very helpful. Tim was an excellent service manager for me. I would highly recommend Volkswagen for any future customers thanks. More

great except for one small thing Marina was great in making and facilitating the appointment. The only thing was that the car was not charged as I had asked--It is never pleasant to Marina was great in making and facilitating the appointment. The only thing was that the car was not charged as I had asked--It is never pleasant to be driving and worrying about how many more miles the car can go when I'm driving far. More

Service and sales Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car More

Great service team Recently I had my 50000 mile have serviced at Dorito's Walnut Creek Volkswagen. Shannon Sousa was the service consultant I dealt with. She was quick, Recently I had my 50000 mile have serviced at Dorito's Walnut Creek Volkswagen. Shannon Sousa was the service consultant I dealt with. She was quick, honest, friendly and professional. I am happy to recommend her and definitely will be back for next great service from all Dorito's services team. More

A lot of work to get ready for a smog check My '06 New Beetle convertible had problems passing a smog check. It took a lot of investigation and a lot of work to finally achieve a pass rating on My '06 New Beetle convertible had problems passing a smog check. It took a lot of investigation and a lot of work to finally achieve a pass rating on the secondary air system. Marina was very forthright and friendly throughout the process. Dirito Bros tenaciously handled all of the problems that came up and I got back a car that I hope will pass smog easier in a couple of years. More

Efficient! My advisor was Tim. He was very efficient and detail oriented in taking my car information. Went in for an oil change and got my car back 1 hour later My advisor was Tim. He was very efficient and detail oriented in taking my car information. Went in for an oil change and got my car back 1 hour later. More

Always thorough service I'll admit I am a creature of habit but it's for a reason. Trust... I fully understand I can take my vehicle somewhere else where the prices are a bit I'll admit I am a creature of habit but it's for a reason. Trust... I fully understand I can take my vehicle somewhere else where the prices are a bit more reasonable but I won't have the confidence in their work as I do here. Staff is always friendly and understanding (willing to help out wherever they can). More

Exceptional service I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always. I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always. More

Very friendly Each member of the staff was very friendly and accommodating. They diagnosed the problem with my car. Unfortunately, the necessary part is not current Each member of the staff was very friendly and accommodating. They diagnosed the problem with my car. Unfortunately, the necessary part is not currently available, so the issue remains unresolved. More

Shannon MVP i came after a poopshow that is serramonte volkswagen (dont go there). this advisor was mindful and caring. got the job done in 2/3 the quoted time. p i came after a poopshow that is serramonte volkswagen (dont go there). this advisor was mindful and caring. got the job done in 2/3 the quoted time. patience is hard to find in service advisors. most want you out of their face but Shannon legit took her time to hear the issues and suggest fixes. you dont find that anymore. well worth the wait and drive. go to walnut creek and ask for Shannon More