Dirito Brothers Walnut Creek Volkswagen - Service Center

Got the job done and didn’t waste my time Made an appointment to get my oil changed for that morning. They took my car in. Changed the oil and was done before noon on a Saturday. Kudos. Made an appointment to get my oil changed for that morning. They took my car in. Changed the oil and was done before noon on a Saturday. Kudos. More

Great service I just returned for my 30K service, which was rather last minute, but with the great on-line booking tool, it was a snap. Great service with my servic I just returned for my 30K service, which was rather last minute, but with the great on-line booking tool, it was a snap. Great service with my service rep, Maria! Car was done on-time. She also had good recommendations. I was actually just shy of 30K on my 2014 Jetta (which I bought from Doritio Bros), and needed oil change - oil light came on. With her recommendation, we just did the 30K, to save trip and money. Love Dorito Bros. I stop by to see Ron Simi to say hi. He sold me my Jetta, and he was great to work with two years ago. As I"ve written before on your surveys and on Yelp, you are the only dealer that I've taken my car to for all service. Your whole team ROCKS!! More

Excellent Service I love bring my vehicle to Dirito Brothers. The service is always excellent. I definitely appreciate all the information provided and the quick turn, I love bring my vehicle to Dirito Brothers. The service is always excellent. I definitely appreciate all the information provided and the quick turn, even when I do not schedule an appointment. More

First car maintenance check up Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communica Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communication. My appointment also finished earlier than expected. Thank you! More

Warranty Repair Took my Golf Sportwagen to Dirito Brothers Walnut Creek for warranty water pump replacement. They handled the job nicely. Everything was good. Fu Took my Golf Sportwagen to Dirito Brothers Walnut Creek for warranty water pump replacement. They handled the job nicely. Everything was good. Further, I can't say enough about the wonderful job that Marina Felix did in keeping me apprised of the status of things, friendly and efficient handling of my repair and just the overall representation of Dirito Brothers Volkswagen. She is outstanding. More

Friendly Professionals This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible for ensuring that my recall service was completed. Marina was wonderful. She explained what would be done, and also asked about other needs, or requests I might have. I also like the fact that Dirito Brothers values clients' time. This is exemplified in their policy of minimal waiting time between drop-off and providing transportation to your place of work (within specific limits). If their shuttle is out for more than 35 minutes, Dirito provides alternative transportation for clients. I have never experienced this at another dealership. I don't recall the names of the other employees with whom I interacted, but I do know that this is the best VW dealership I've had in years. I'll definitely be back. More

Great customer service Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service g Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service great atmosphereAll-around great place to be able to purchase a vehicle with great great customer service More

Great and friendly service. Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She is friendly and knowledgeable. More

Amazing Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I fee Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I feel 100% comfortable and would come back 10/10 times. More

Service Customer service is always very good. Tim was very helpful and quick. I always come here to get my car serviced and I’m never disappointed Customer service is always very good. Tim was very helpful and quick. I always come here to get my car serviced and I’m never disappointed More