Dirito Brothers Walnut Creek Volkswagen - Service Center

Timely service and courteous staff Shannon was very professional, advised on the ongoing recall and future service. She followed up promptly when the car was ready (which was before th Shannon was very professional, advised on the ongoing recall and future service. She followed up promptly when the car was ready (which was before the estimated time). The shuttle service of the dealership is also very efficient. More

Worked with Shannon who was very attentive to my problems . She kept me informed about the progress of repair and worked very professionally. Thank you Shannon. who was very attentive to my problems . She kept me informed about the progress of repair and worked very professionally. Thank you Shannon. More

A+ for Dirito Brothers VW Service Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our always incredible experience. More

brians car recall notice because they go the extra mile .seeing how you ? asking if anuthing else needs to be looked at for the car and then letting you now app how long it wi because they go the extra mile .seeing how you ? asking if anuthing else needs to be looked at for the car and then letting you now app how long it will take. More

Excellent service and friendly customer service. Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susa Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susan Cannatella More

Fair Enough I was treated fair by the Saab lady Shannon Sousa. She worked on my 2011 Saab 9-5 with a great patience and accuracy. Thank you Shannon! I was treated fair by the Saab lady Shannon Sousa. She worked on my 2011 Saab 9-5 with a great patience and accuracy. Thank you Shannon! More

Repair When I put the car in their service department for inspection and repairing, they actively contact me and tell me the relevant progress, efficient wo When I put the car in their service department for inspection and repairing, they actively contact me and tell me the relevant progress, efficient work. More

Nice people, short wait, excellent service - but Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and Used shuttle this time. Awesome driver, awesome service representative. Excellent experience. BUT = Dirito Bros. used to offer a simple wash and cleaning with service visit. I know the drought years caused the company to cease that activity, but I miss having a shinning new car look when I pick up my car. It would be nice to see that extra service revived as shiny new car looks are good like an advertisement for the VW cars. More

Jetta 125,000 service Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even Danny was a great service champion. He quickly found all the items I needed to check on my vehicle. Drop off was easy. Pick up was easy too. He even worked with me on the final bill which was a hefty one. But I was expecting it since I purchased the vehicle from a private party a few months before. More

Prompt service Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. Danny was able to get me in first thing and had the car done in 4 hours. That and with great shuttle service this was a great experience. More