Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent Service is wonderful and the people there are always friendly and helpful! I’ve always been happy with all the service and they treat their customer Service is wonderful and the people there are always friendly and helpful! I’ve always been happy with all the service and they treat their customer well! More

they very professional and knowledgeable they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing to answer. I am very happy with the service and now I had decided to trade in my first car and got another one. More

Good service I well recommended to others and the person was The service was great and The delivery person was great and friendly and professional I would recommend your company to everyone I know that they can The service was great and The delivery person was great and friendly and professional I would recommend your company to everyone I know that they can relate to your companny for service needs More

Friendly and Professional Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper els Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper elsewhere. I.E. Alignment and Tires More

Great job Friendly service and always able to answer any questions. Marina was great very friendly and answered all questions and even upon picking car up she w Friendly service and always able to answer any questions. Marina was great very friendly and answered all questions and even upon picking car up she went to get the car to speed to process up! Thanks More

Always Pleasure Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and h Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and help me right away. I am happy to deal with you guys and thank you for all your help. More

Battery replacement My car had been starting slowly, and ultimately the battery was near the end of its life, and luckily I was able to make it to this service center. th My car had been starting slowly, and ultimately the battery was near the end of its life, and luckily I was able to make it to this service center. the staff was friendly, and it felt as though they worked very quickly to have my car looked at, despite not having an appointment. The extra time allowed me to catch up on work I would not have otherwise been able to complete. More

The black car saga Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much neede Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much needed tweaks after the e tire dashboard was out some things rattled loose and had to be adjusted. Dealership was great! VW corporation of America, not great, their rep Manny adorned yo my case I opened was awful and rude even at one point tried to accuse me of tampering with the car which was not the case. Thank goodness.Dorito brothers were extremely accommodating or I think I would had just sat and cried. To this day since August 5th never got any type of written apology from VW corporation. Dorito Brothers makes me still want a new VW some day after this ordeal. More

Trusting the dealer It was my daughter's Beetle that had an electrical short. They were very thorough and found the problem. Kevin took the time to explain to her the iss It was my daughter's Beetle that had an electrical short. They were very thorough and found the problem. Kevin took the time to explain to her the issues and the solutions. My daughter now has somebody to go to that she can trust. Great experience More

Excellent Sevice is great as well as ride service. Much better than other vw service centers within driving distance of Martinez. Personnel is always very helpf Sevice is great as well as ride service. Much better than other vw service centers within driving distance of Martinez. Personnel is always very helpful and friendly. More