Dirito Brothers Walnut Creek Volkswagen - Service Center

Complete satisfaction. Bought my new car in for a couple of warranty issues and they were corrected to my satisfaction. I was even given a complementary rental since my car Bought my new car in for a couple of warranty issues and they were corrected to my satisfaction. I was even given a complementary rental since my car had to be kept overnight. This is my third new VW from Dirito and I have always been happy with the sales and service. I will continue to bring my car here. More

2005 Passat Wagon AC not cooling and badly needed for transporting our dog this summer. Brought the car into Dirito Bros. Walnut Creek (been doing so for almost 15 yea AC not cooling and badly needed for transporting our dog this summer. Brought the car into Dirito Bros. Walnut Creek (been doing so for almost 15 years) because the service is always great. Problem diagnosed, replacement electric fan installed, and now dog and owner are happy. :) More

20,000 mile service and replace damaged tire Service was fast, professional, and top-notch. I had a 9:20am reservation, but had to come much earlier (7am) to drop off my car in order to get to wo Service was fast, professional, and top-notch. I had a 9:20am reservation, but had to come much earlier (7am) to drop off my car in order to get to work early. When I arrived, Kevin immediately said no problem, and took care of checking in my car. More

tires I showed up without an appointment with a huge bolt in front tire. Thomas manage to make time for my car. since I needed new tires anyway I got 4 ne I showed up without an appointment with a huge bolt in front tire. Thomas manage to make time for my car. since I needed new tires anyway I got 4 new tires and was out within about 2 hrs. Thanks Thomas. More

2nd scheduled service visit Arrived at 8am for scheduled service. Everyone was helpful and experience was wonderful. Went to go eat down the street and wandered around downtown W Arrived at 8am for scheduled service. Everyone was helpful and experience was wonderful. Went to go eat down the street and wandered around downtown Walnut Creek. Received a text message that car was finished. Walked back to the dealer instead of requesting a shuttle pick up, and picked up my car. More

Best service ever Excellent service from start to finish. We are moving to another state, so I wanted to get my Golf serviced beforehand. I scheduled an appointment and Excellent service from start to finish. We are moving to another state, so I wanted to get my Golf serviced beforehand. I scheduled an appointment and when I got there, Danny said that I didn't really need a service yet and they would do an inspection for no charge! During the inspection, they checked my tires and determined that I needed two front tires. The tires were in stock so they mounted them right then. I hope we can find a dealership in our new state who can live up to your standards! Thanks so much to Danny!! More

Awesome Danny was awesome, I was late to my appointment and thought I would have to wait forever but it was very fast service everyone there was so friendly a Danny was awesome, I was late to my appointment and thought I would have to wait forever but it was very fast service everyone there was so friendly and welcoming!! I will continue to come to this dealership anytime I need anything! Thank you, Danny! More

Excellent The costumer service was excellent. The friendly employees were all approachable and made me feel very welcome and comfortable. Everything was super e The costumer service was excellent. The friendly employees were all approachable and made me feel very welcome and comfortable. Everything was super easy and efficient. More

Great Service I’m always happy when Shannon takes care of me. She’s the reason I make the drive from Napa. It’s always a pleasure. I’m always happy when Shannon takes care of me. She’s the reason I make the drive from Napa. It’s always a pleasure. More

Happy Store Hello there, I’ve been a VW customers since 2018 when I went to check new options to trade my Ford Escape, and Gus helped me. I left the store super Hello there, I’ve been a VW customers since 2018 when I went to check new options to trade my Ford Escape, and Gus helped me. I left the store super happy with my beautiful Tiguan. Gus was super friendly and gave all the information and support I needed. Since then, I went to the store twice for regular maintenance, first time Kevin helped me, and second time was Danny. They were both super great, friendly and honest with the services I really needed. Also, I got good deals both days. I interacted with a few other people in the store, and I’m always impressed how friendly and nice people are this store. My overall experience is great! Thank you, all!!! Aline More