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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.6
2,614 Reviews

2,614 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 04, 2018

My Passat 30k service was excellent I used the website to schedule my service and was hi happily surprised to find a late appointment. Jonas did an outstanding job of checking me in and More

by STEVE.WEAVER.CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung and service tech Chris
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Steve, I'm glad we could provide you with a top-notch service experience!

July 03, 2018

This was a good visit. My experience was great. All the employees were nice and made sure me and my friend were comfortable. They even offered uber service when we needed to More

by JOSHUA.KNIGHT65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Joshua, I'm glad you had a pleasant and efficient experience here!

July 03, 2018

Positive review of Dirito Brothers They did great work as usual. We especially appreciated their being able to acomodate us for a service appointment on the same day we called. More

by REBECCAFAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas (not sure of his last name), Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Rebecca, we appreciate your continued business!

July 03, 2018

My positive experience at Dirito Brothers Excellent, friendly and helpful car service. Jonas Jung always goes the needed extra mile to properly service my Beetle convertible. Mark V has been More

by MICKZULLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas Jung, Marc Venturella, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for taking the time to write this review, we appreciate your business!

July 02, 2018

Dirito Service on June 28, 2018 Another outstanding job from the Dirito Team. No matter what my need may be, big or small, they go out of their way in making sure the experience is e More

by Billy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyse Smith, Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's so great to hear from a long-time customer that we have been consistently providing top-notch service, thank you so much - we really appreciate your business!

July 01, 2018

Kevin knowledge and great customer service was exceptional Great work Kevin , your willing to listen to my concerns about our new ( certified) Passat we purchased for our daughter! You look into all my concern More

by LARRYMAC40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Kevin provided you with such excellent service for your Passat, thank you!

June 29, 2018

Attentive Service I gave an excellent rating based on the treatment by Kevin, my service manager. Kevin has always provided excellent service to me over the many years More

by NORMACIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you are always receiving excellent service from Kevin, we appreciate your business!

June 29, 2018

Excellent It all went well. Fast, efficient and friendly that is exactly the kind of service and experience I expected from VW. Good job and thank you. More

by nathalie.garciaruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear, thank you so much!

June 29, 2018

Knowledgeable helpful staff Customer service and quality of work was excellent. Quick and reliable service. Friendly and knowledgeable staff, easy to work with. Highly recommend More

by VERA.POLONSKAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas, Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Vera! We appreciate the review and 5-stars!

June 29, 2018

Excellent care I’ve had 2 different VWs that I’ve purchased at doritos brothers. They have always taken excellent care of me when it comes to services and repairs. E More

by KWERNER.EDU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the 5-star review!

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