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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,119 Reviews

3,119 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 24, 2019

40k mile service Great job, thanks! The work was completed quickly and efficiently, no complaints here. Kevin gave us a call and we were happy to have the car back ear More

by Mike Clarke
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review Mike, it's great to hear all went smoothly!

April 23, 2019

Great Keep up the good work & Shannon he was a guy 😎 it was nice an clean all the workers was cool good team work have a Bless day More

by zsazsa.randall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

April 23, 2019

Great service👍🏾 The moment you drive in for service, you are immediately greeted and taken care of. Everything then moves along very smoothly from start to finish. More

by DVORAHPELED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin and Tim are amazing
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we are providing consistently top-notch service, thank you!

April 23, 2019

Great! Tim was great! Always good service at Dirito Brothers VW. The location is really convenient, too. I can shop downtown Walnut Creek while waiting for m More

by rerwin0202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad we are a convenient and efficient stop for you!

April 23, 2019

recall fix my representative was courteous, responsive and fixed my problem sooner than scheduled. my experience at dealership has always been a positive experi More

by CMH67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

April 22, 2019

20K for my Golf Everything about my service was easy: easy to schedule, clear communication and done earlier than expected! Offered my a rental in case the work las More

by mgoldblum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly, thank you!

April 19, 2019

Incredible, reliable service I'm always impressed by the service department at Dirito Brothers. They're attentive, friendly and knowledgable. Very much worth bringing your VW to w More

by paul@uprightcomms.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much Paul, we appreciate your business!

April 18, 2019

Quick turnaround Service writer knew what I was talking about instantly and was able to speed the repairs through warranty claim to get me back on the road the next da More

by BRETT6781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, we work hard to provide quick and efficient service!

April 17, 2019

AWESOME Awesome! Shannon took very good care of us and had the repair done quickly and correctly. Will absolutely be recommending Dirito Brothers to friends a More

by RRMSIXTY9CHEVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your service experience here.

April 17, 2019

Awesome Service Everyone was available to help me out and was very friendly. You can tell they all really care about the work they put into service More

by GSQUILLANTINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so kind of you to say, thanks so much for the great review!

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